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Mandy S. Email & Phone Number

Escalation Specialist at Cisco at Cisco
Location: Dalian, Liaoning, China 5 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Escalation Specialist at Cisco
Location
Dalian, Liaoning, China
Company size

Who is Mandy S.? Overview

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Mandy S. is listed as Escalation Specialist at Cisco at Cisco, a with 91694 employees, based in Dalian, Liaoning, China. AeroLeads shows a matched LinkedIn profile for Mandy S..

Mandy S. previously worked as Escalation Specialist at Cisco and 药物警戒经理 at 埃森哲. Mandy S. holds 学士学位, 日语计算机倾向 from 大连外国语学院.

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About Mandy S.

Mandy S. is a Escalation Specialist at Cisco at Cisco.

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Mandy S.'s current company

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Cisco
Cisco
Escalation Specialist at Cisco
san jose, california, united states
Website
Employees
91694
AeroLeads page
5 roles

Mandy S. work experience

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Escalation Specialist

Current

中国 辽宁省 大连市

• Interface directly with Japan/India/ASEAN/China Account team to ensure we meet customer expectation.• Escalate appropriately and involve appropriate resources to expedite resolution.• Act as the single point of contact and leads discussions to work out the action plan.• Bridge communications cross functional teams. • Keep close communication with every stakeholder and ensure teams are on the same stage.

Aug 2021 - Present

药物警戒经理

中国 辽宁省 大连市

• Evaluate and manage prescription drug safety information from medical institutions and academic societies.• Process data entry into database and ensure data processed in accordance with quality and time limits.

Sep 2020 - Jul 2021

技术支持工程师

中国 辽宁省 大连市

• Analyze and identify the root cause and find creative solution/workaround for database product issues.• Provide basic consulting for customers on product installation and usage.• Report errors/bugs to Development.• Act as Japanese/English translator between Japan customers and global engineers. • Feedback customer demand to sales and other related departments timely.• Provide new hire trainings and mentorship.

Mar 2008 - Jul 2018

技术支持工程师

中国 辽宁省 大连市

• Provide technical support for Data ONTAP and storage devices.• Work with Japan partners via phone calls and/or emails.• Interact closely with development teams.

Jun 2007 - Feb 2008

技术支持工程师

中国 辽宁省 大连市

• Trouble-shoot software and hardware issues for laptop PC products.• Guide customer to report and track maintenance progress.

Jul 2005 - Jun 2007
Team & coworkers

Colleagues at Cisco

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1 education record

Mandy S. education

FAQ

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What company does Mandy S. work for?

Mandy S. works for Cisco.

What is Mandy S.'s role at Cisco?

Mandy S. is listed as Escalation Specialist at Cisco at Cisco.

Where is Mandy S. based?

Mandy S. is based in Dalian, Liaoning, China while working with Cisco.

What companies has Mandy S. worked for?

Mandy S. has worked for Cisco, 埃森哲, 甲骨文(中国)软件系统有限公司, Netapp, and 惠普企業服務(香港)有限公司.

Who are Mandy S.'s colleagues at Cisco?

Mandy S.'s colleagues at Cisco include Seema Khan, Matthew Richardson, Deepak Udapudi, Ananya Bose, and Farshad Motazedi.

How can I contact Mandy S.?

You can use AeroLeads to view verified contact signals for Mandy S. at Cisco, including work email, phone, and LinkedIn data when available.

What schools did Mandy S. attend?

Mandy S. holds 学士学位, 日语计算机倾向 from 大连外国语学院.

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