Mandy Hill Email and Phone Number

• Led clinical product development to support national strategy• Launched a Level Funded product• Ensured the overall go-to-market success of new products• Drove the innovation and optimization of our Group Markets product portfolio

• Responsible for the development and standardization of products for employer clients• Daily components of this role include product design, business case, pricing, operations, quality oversight, marketing strategy and sales support• Product portfolio includes national bundles, employer-based clinics, executive health, network options, public safety medical, virtual care and wellness• Managed products with a $42 million annual book of business and 191,000+ covered lives• Grew program revenue by 42% in FY22

• Responsible for the development of products for employer clients and payers• Established and standardized patient concierge programs • Developed COVID 19 employer facing products• Operationalized a new specialty referral program for insurers

• Managed relationships with consultants and employers for the cardiac COE• Served as administrative head for National Orthopaedic & Spine Alliance (NOSA) • Responsible for the implementation of direct to employer contracts• Assisted with the negotiation of sales opportunities• Attended national employer and provider conferences to grow prospective clientele list and increase brand recognition

• Responsible for administrative management of consulting engagements, affiliations, and national network facilities• Account manager for over $5 million in contracts on an annual basis• Provided operational and strategic recommendations for consulting clients• Managed aggressive deadlines while producing high quality final products• Designed physician compensation models to engage physicians with quality initiatives• Managed relationships with insurance companies for potential integration into the network• Implemented and launched an IT (CRM) solution • Organized educational and networking opportunities for the national affiliates• Developed marketing material for consulting and established an approach for future sales

• Managed the design and implementation of a new physician scheduling system for the Imaging Department• Facilitated “The Cleveland Clinic Experience” courses

• Successfully transitioned a private practice surgical program to a hospital owned program• Integrated general surgery, plastic surgery, radiation oncology and medical oncology to form a unified team approach to treat diseases of the breast