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Mandy Simpson Email & Phone Number
Change Coordinator
at
University of Nottingham
1 work email found
@eonenergy.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Change Coordinator
Location
Eastwood, England, United Kingdom
Who is Mandy Simpson? Overview
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Quick answer
Mandy Simpson is listed as Change Coordinator at University of Nottingham, based in Eastwood, England, United Kingdom. AeroLeads shows a work email signal at eonenergy.com and a matched LinkedIn profile for Mandy Simpson.
Mandy Simpson previously worked as Change Lead at E.On Uk and Grow Zone Lead at E.On Uk. Mandy Simpson holds Level 3, Organizational Leadership, Distinction from Institute For Apprenticeships And Technical Education.
Company email context
Email format at University of Nottingham
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*@eonenergy.com
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Profile bio
About Mandy Simpson
If you’re looking for creativity, drive and positive energy that inspires others… I’m who you need.I’m adaptable and love to get stuck in experience new things to learn and grow. I have 22 years’ experience in customer service, 15 have been in the energy industry and I’ve been a Leader since 2015.I specialised in Change Management in 2020 and I'm currently working in the Higher Education Sector, facilitating continuous improvement to their education administration systems.I have a proven track record for success and creating a positive and supportive environment where people are empowered with the skills and confidence to be the best they can be.Message me if you want to get in touch and know more.CHANGE MANAGEMENTI find change and continuous change management very exciting, I love nurturing creativity to try something new for our customers and to go against the grain to make our service and processes better.I encourage people to share their 'Blockers' and run sessions to problems solve, come up with new ideas and risk assess. With so many new technologies and improvements it's important to drive continuous change within a business to keep it up to date and working smarter.COACHINGI love coaching and helping people develop and achieve their goals. I led a team of coaches who identified knowledge gaps and training needs and coached 150+ front line complaints staff. I believe there’s room for coaching in any leadership role whether you are running daily meetings or one to one, you can get so much out of a great coaching session and SMART action setting. I've seen amazing results through coaching and running daily meetings and I get so much joy from that.
Current workplace
Mandy Simpson's current company
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9 roles
Mandy Simpson work experience
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Change Coordinator
CurrentWorking in the Digital and Technology services team, implementing change activities to support continuous improvement to systems and processes across the university.Specifically focused on our Education administration systems, using Agile methodology and the Scrum framework to deliver incremental improvements continuously, with users across the business. Driving a collaborative and open environment where people are safe to raise issues and confident to shout up when things could be better so we can improve our student journey.- Stakeholder engagement, using workshops and tools such as CPIG and VNGC to ensure I understand all the people impacted by the change and so people get the right messages tailored for them.- Established and run a Change Champions network- Work alongside Scrum teams to integrate change management into their planning and delivery.- Plan, design and deliver a range of training and support activities to help users prepare for and use the change to the system and processes- Communicate to a broad range of audiances.- Embed the changes using benefits management and reflection techniques.
Jul 2022 - Present
Change Lead
Deployed Change Lead, to work across Tribes of 300+ people to continuously drive improvements in line with our organisational strategy. Getting all our people involved in changes and also instigating change themselves, empowering my people to create and innovate in a fun and supportive environment.
Aug 2020 - Jun 2022
Grow Zone Lead
• Responsible for 10 experienced coaches to coach, train and lead 150 customer service advisers in focused modules to improve customer satisfaction, efficiency, and quality.• Shaping the Grow Zone in E.ON and working with the project to roll this out across the residential business to be the primary coaching and training hub for over 3’500 staff.
Aug 2019 - Jul 2020
Team Leader
• Responsible for a group of 15 advisors to encourage, motivate and performance manage on KPIs including Average Handling Time, After Call Work, quality, complaint compliance and repeats and reopens.
Jun 2016 - Aug 2019
Mar 2015 - Jun 2016
Ombudsman Liaison Advisor
Reviewing whether the customer has been offered a fair and reasonable resolution in accordance with OFGEM rules.
Feb 2014 - Feb 2015
Customer Service Specialist
Mar 2007 - Feb 2014
Beauty Consultant
Apr 2004 - Feb 2007
3 education records
Mandy Simpson education
Level 3, Organizational Leadership, Distinction
Institute For Apprenticeships And Technical Education
Salon/Beauty Salon Management/Manager, Level 3
Clarendon College
Education record
Kimberley Comprehensive School
FAQ
Frequently asked questions about Mandy Simpson
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What company does Mandy Simpson work for?
Mandy Simpson works for University of Nottingham.
What is Mandy Simpson's role at University of Nottingham?
Mandy Simpson is listed as Change Coordinator at University of Nottingham.
What is Mandy Simpson's email address?
AeroLeads has found 1 work email signal at @eonenergy.com for Mandy Simpson at University of Nottingham.
Where is Mandy Simpson based?
Mandy Simpson is based in Eastwood, England, United Kingdom while working with University of Nottingham.
What companies has Mandy Simpson worked for?
Mandy Simpson has worked for University Of Nottingham, E.On Uk, and Clarins.
How can I contact Mandy Simpson?
You can use AeroLeads to view verified contact signals for Mandy Simpson at University of Nottingham, including work email, phone, and LinkedIn data when available.
What schools did Mandy Simpson attend?
Mandy Simpson holds Level 3, Organizational Leadership, Distinction from Institute For Apprenticeships And Technical Education.
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