Mandy Smith Email and Phone Number
Mandy Smith work email
- Valid
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Mandy Smith personal email
I am a dependable, efficient, highly effective and motivated individual with a strong work ethic. I have been known throughout my carreer as a "go-to person" in every position I've held. I enjoy expanding my knowledge base and I am a flexible and fast learner. I take care to assure the quality of my work meets the highest standards and have a long history of exceeding benchmarks and expectations. My carreer path has been an unexpected but fulfilling journey which I hope to continue by meeting new challenges and opportunities.
Chicago Ivf
View- Website:
- chicago-ivf.com
- Employees:
- 17
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Patient Financial CounselorChicago Ivf Mar 2013 - PresentResponsible for assisting patients in understanding their insurance benefits and financial responsibility in a caring and professional manner. Developed and implemented all current financial counseling department policies and procedures. Worked with a small team to develop and implement the International IVF and Surrogacy program Ensure accurate and complete verification of insurance benefits and financial estimates for all patients. Counsel patients on insurance coverage and financial responsibility while building and maintaining quality relationships.
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Client Relations ManagerDiatri, Llc May 2009 - Mar 2013Responsible for daily management of the Client Relations Department to ensure smooth operations, superior customer service and timeliness in the processing of referrals, medical reports and billing.Oversee operation of scheduling and medical records department, managing employee payroll, PTO, disciplinary actions and employee relation issues.Audit reports to ensure effective and efficient usage of systems and network and provide the most cost effective solutions to customers.Monitor customer service calls, referral scheduling, medical report handling and insurance benefit application.Process and track incoming and outgoing payments for customers and providers.Partnered with IT to develop and implement time and cost saving strategies reducing appointment handling time by up to two minutes per call.Developed and implemented current departmental policy and procedure manual.
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Training Coordinator And Quality AdministratorDiatri Oct 2007 - May 2009Complete daily, weekly and monthly Quality checks; assist management in monitoring productivity and department protcol; create, develop and utilize training materials for all dapertmental areas; complete training of all new employees; provide continuinng training/education and coaching to existing employees
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Senior Account SpecialistDiatri Apr 2006 - Oct 2007Maintain and ensure proper handling of all incomming referrals from assigned clients; handle all problem files and assist schedulers as needed; assist with training of new schedulers; ensure high quality customer service to all clients
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Account SpecialistDiatri May 2005 - Apr 2006Responsible to deliver professional, accurate and timely customer service to assigned customers.Ensure accurate and complete entry of new customer referrals into the scheduling system.Complete scheduling of referrals while building quality relationships with assigned customers.Maintain open communication with Senior Account Specialist providing notification of potential issues or special requests.
Mandy Smith Skills
Mandy Smith Education Details
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Radiologic Technology
Frequently Asked Questions about Mandy Smith
What company does Mandy Smith work for?
Mandy Smith works for Chicago Ivf
What is Mandy Smith's role at the current company?
Mandy Smith's current role is Patient Financial Counselor at Chicago IVF.
What is Mandy Smith's email address?
Mandy Smith's email address is tu****@****att.net
What schools did Mandy Smith attend?
Mandy Smith attended Moraine Valley Community College.
What skills is Mandy Smith known for?
Mandy Smith has skills like Quality Assurance, Customer Service, Cost Management, Health Insurance, Provider Relations, Account Management, Training And Development, Medical Billing, Medical Terminology, Medical Imaging, Proprietary Software, Crystal Reports.
Who are Mandy Smith's colleagues?
Mandy Smith's colleagues are Debbie Oshanna, Lydia Bauer, Sunny Shiffer, Charity Vaughn, Dana Roberts, Latasha Berry, Amanda Keldsen.
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Mandy Smith
Greater Pittsburgh Region1gaiconsultants.com
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