▪ Provide administrative and secretarial support to the team▪ Manage emails, incoming calls, scheduling of appointments and events▪ Streamline organisational database systems and maintain document filing systems▪ Execute onboarding processes to ensure all documentation are held▪ Liaise with external parties and oversee marketing operations▪ Establish quality control of CRM Data and marketing initiatives▪ Identify continual process improvement in all operational and marketing areas of the business

▪ Providing high-quality, executive level support to Managing Director and Senior Associates who provide consultation services to clients in fields including property ownership and development, legal, retail, construction and finance sectors▪ Develop, implement and streamline processes which improve efficiency and effectiveness▪ Facilitating visitor meetings to important clients and responding on behalf of the MD’s emails and calls professionally▪ Providing marketing assistance and managing website implementation and development▪ Assisting with major business projects, using strong analytical skills to research, budget, analyse, report and communicate project outcomes ▪ Provide leadership, foresight and project planning ▪ Manage project milestones ensuring KPIs are achieved and goals are met▪ Preparing and maintaining presentations, reports and proposals using Microsoft Office suite and handling confidential correspondence and files▪ Managing operations and coordinating logistical aspects of staff conferences and the business’ major events ▪ Streamlining business filing system from paper documents to electronic document management system ▪ Reviewing administration procedures, making necessary changes which directly result in increased business operation including redevelopment of templates, memorandum and filing systems ▪ Performing administrative functions including preparing documents and reports, filing, calendars, emails and phone management▪ Efficiently scheduling appointments, meetings and conferences for Managing Director ▪ Managing and coordinating complex company travel bookings (international and interstate) ensuring expenses align with budgets

▪ Supporting the CEO and assisting the GM of Marketing and Finance Department by utilising time management skillsto allow them to focus on day-to-day operations▪ Provided administrative and secretarial support to the Marketing department▪ Liaised with the finance team to prepare and collate various reporting and documentation for CEO office▪ Managed emails, incoming calls, mail and scheduling of appointments▪ Coordinated the establishment of image files within the media library and successfully assisted in the testing of data for the CRM

▪ Administered high level of support to CEO of this property development company, handling all administrative and support efforts▪ Maintained phones, managed calendar and diary, scheduled appointments, meetings and conference calls, as well as arranged interstate and overseas travel plans▪ Screened phone calls, emails, mail and visitors; routed and resolved any requests, and actioned and prepared response for CEO▪ Prepared Board reports, business plans, presentations, memorandums and related documents within tight timelines▪ Maintained document filing retention and storage systems maintaining confidentiality and organisation▪ Liaised with key personnel including Board members, clients and colleagues▪ Managed and tracked business expenses and budgets▪ Managed operations and coordinated logistical aspects of staff conferences, Board retreats, sport and recreational meetings and events▪ Streamlined organisational structures by updating and maintaining the Customer Relationship Management System

▪ Provided high level of administrative and secretarial support to CEO and GM of Funds Management to ensure dailyefficiency and enhanced productivity of business▪ Created and handled presentations, reports, confidential correspondence and files▪ Maintained document filing retention and storage systems with the highest regard for confidentiality, organisation and timely retrieval of documents▪ Drafted and composed letters, documents and presentations▪ Processed invoices into MAB account system, allocated expenses to accounts and coordinated cheque requisitions

▪ Provided high level of administrative and personal support to GM of Project Management and SDM Developments▪ Efficiently managed systematic workflow, ensuring continuity of projects and resolution of issues▪ Maintained phones, managed calendars, scheduled meetings, appointments & itineraries for two Executive Managers of business▪ Prepared comprehensive reports, presentations, spreadsheets and databases, memorandums and documents as directed▪ Streamlined organisational structures by developing appropriate systems and procedures to improve efficiency and effectiveness