Mandy Tyrrell Email & Phone Number

* Set up all IT equipment (domain name, email and shared file storage, mobile phone contracts, MS Office package etc.)* Set up pension scheme* Set up templates for new company (headed paper, email signatures, invoice template)* Monitor and action the Director’s emails* PA duties (diary management, booking travel and accommodation, sending correspondence)* Accounts (recording payments out, raising invoices, paying salaries)* Submit expenses and mileage claims* Assist with confidential matters as required* Prepare presentations for lecturing commitments* Prepare corporate documents* Research

* Monitor and action the Director’s emails* PA duties (diary management, booking travel and accommodation, sending correspondence)* Submit expenses and mileage claims* Assist with confidential matters as required* Prepare presentations for lecturing commitments* Prepare corporate documents* General administration (dealing with incoming post and distributing as necessary, filing etc.)* Taking meeting minutes when required* Updating company website as required* Support the wider team

Reigate, England, United Kingdom

Key Responsibilities:* Management of the office (including Health & Safety requirements within the workplace)* PA duties (diary management, booking travel and accommodation, sending correspondence)* Greeting clients as first point of contact for the business* General administration (dealing with incoming post and distributing as necessary, filing etc.)* Taking meeting minutes when required* Managing and restocking office stationary/refreshments* Updating company website* Assisting with new development launches, networking events and marketing activities* Assist with the production of Homeowner Manuals* Assist with aftercare queries and booking trades* Support Land, Sales, Commercial, Construction and Accounts in all aspects of administration activities

Dorking, England, United Kingdom

Key Responsibilities:* PA duties - responsible for the smooth running of the Land Department and supporting the team* Diary management - scheduling meetings, conference calls, travel arrangements if required* Arranging corporate hospitality (Annual Golf Day, The Oval, Ascot)* All areas of administrative/office duties* Budget coordination and monitoring, issuing and logging instructions to Consultants, generating PO numbers, resolving invoice queries* Liaising with Consultants and Sub-Contractors* Arrange team site visits* Printing and binding* Archiving * Coordinate the content and distribution for the quarterly Land E-Newsletter* Website updates* Coordinate and assist in creating, updating and distributing the Company Portfolio* Land Marketing Documents – layout creation and updates* Design layout and distribute Staff Monthly Newsletter and the external Company Newsletter* Reception cover* Represent the Office at the quarterly Health & Safety MeetingsNote: Prior to being promoted to the Land Department, I was PA to the Production Director and also the Commercial Director. In addition to standard PA duties similar to the above, I was responsible for:* Assisting the Production Director with escalated customer care complaints and provide absence cover for the Customer Care Coordinator (later I took on a temporary position as Customer Care Manager)* Provide absence cover for the Managing Director’s PA* Typing and issuing agendas and taking minutes for various meetings* Arrange daily lunch orders* Monitor and order all printed Company stationery as well as day to day items* Coordinating the handover of Management Companies to residents

Redhill, England, United Kingdom

Key Responsibilities:* Central diary management of all calendar events and commitments across 4 sales divisions* Researching venues – managing bookings, contracts, logistics* Event coordination for national product launches, industry exhibitions, seminars and customer regional events * Sourcing, ordering and coordinating marketing and exhibition materials to support events * Assist with scheduling and distribution of promotional activities* Direct liaison with customers, professional bodies, venue and supplier contacts* Manage internal and external requests* Clerical and administrative support and coordination* Independently maintain the company’s customer databases on a daily basis, improving communication between the sales, marketing, management and training teams* Support the Sales, Marketing and Customer Services teams in a highly diverse and demanding environment* Worked closely with the Sales & Marketing Director, 3 x Marketing Managers, 1 x Training Manager, 10 x Regional Business Advisors and Graphic Designer

Crawley, England, United Kingdom

* Comprehensive PA and secretarial skills: all areas of administrative/office duties* Diary management* Management of 11 x clinics a week* Audio typing* Prepare weekly agenda for Multidisciplinary Team Meeting* Take and circulate weekly meeting minutes* Handle patient enquiries directly, requiring discretion, patience and sensitivity* Prioritise workload effectively and adhere to strict deadlines* Work under pressure in a highly busy, demanding & challenging environment