Mandy V. Email & Phone Number

Durban, Kzn, Za

Durban, Kwazulu-Natal, South Africa

. Developing a solid and trusting relationship between major key clients and company· Resolving key client issues and complaints· Developing a complete understanding of key account needs· Anticipating key account changes and improvements· Managing communications between key clients and internal teams· Managing account team assigned to each client· Strategic planning to improve client results· Negotiating contracts with the client and establishing a timeline of performance· Establishing and overseeing internal budgets with the company and external budgets with the client· Working with sales, music, logistics & support managers and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met· Collaborating with the sales team to maximize profit by up-selling or cross-selling· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training· Meeting all client needs and deliverables according to proposed timelines· Analyzing client data to provide customer relationship management· Expanding relationships and bringing in new clients

. Experienced Sales Executive with a demonstrated history of working in the automotive industry. . Skilled in Negotiation, Customer Service, Sales, Sales Process, and Customer Satisfaction.

Durban, Kwazulu-Natal, South Africa

. Overseeing the fleet and used stock controllers.. Invoicing / Crediting fleet.. Liaising with Freight companies to ensure vehicle are delivered timeously.. Setting up new location codes on Kerridge.. Arranging inter dealers swaps when necessary.. Damages – Following up to ensure vehicles are repaired and then sold.. Weekly Stock Counts – New.. Ordering and managing demo units.. Managing fleet process.. Capturing units on Kerridge