Mandy Whitehouse Email & Phone Number

Wilmslow Cheshire

Cheshire, United Kingdom

◾️Learning and development franchise called YB12, ‘Your Best Year’Strategy, Empowerment and Results are the three key words to describe the YB 12 Results Program that is an integrated, focused and deliberate approach to achieving measurable results for your businesses

Off Trade

◾️ Jointly created and delivery of a three-year sales capability plan.- Used key sales competencies frame work.- Followed the 70:20:10 method to avoid too much classroom training and included a full embedding plan.- Instigated ‘best practise sharing’ workshops for peer sharing, learning and development.◾️ Designed the Leader Led Coaching Program.- Influenced senior management team to embrace the new initiative.- Carried out launch event to the sales force.- Coached new Account Directors in role to gain confidence in people management, training and development.- Carried out joint coaching calls in trade with the sales team.◾️ Designed and delivered bespoke soft skills and team training as required for Training Needs Analysis.◾️ Transformed an existing induction plan for new employees to self learn and be held accountable for their own learning.◾️ Worked with external suppliers to provide both sales training expertise and e-learning requirements.

North West

◾️Responsibilities included;- Presenting and selling brands to the four big pub companies (Punch, Enterprise Inn, Admiral, Trust)- Networking and influencing with regional directors and their account teams.- Managing regional marketing P&L to give the brands the best opportunity in outlet- Managing regional technical budget to achieve ROI on spend.- Created bespoke brand initiatives and supported account teams to execute in outlet.◾️Worked along side the following departments;- Marketing to promote the national rolling calendar of promotions at head office call centres.- Brand teams to network, promote and sell brands at national road shows.- Capability department to delivery category management training.- Technical services to assist pub company managers and tenants with technical knowledge from barrel to glass.

North Region Uk

◾️ Training and delivery;- Lead designer and trainer of a UK CRM system roll out.- National training plan of sales competencies.- Sales technical and soft skills.- Bespoke team training needs. ◾️ Coaching- Three-way coaching of regional director and account managers.- In trade coaching with sales teams.

Merseyside & North Wales

◾️ Account managed 18 regional multiple pub & club owners, in the Merseyside area, with a combine pre tax profit of £1.8m that involved business consultancy, selling in brands and services, new business and credit control.◾️ Re-negotiated several underperforming financial deals of £6m to secure profitable, sustainable and long terms deals for both parities. ◾️ Won new business through both existing customer base and developing business relationships across area of responsibility.

Ba Business Adminstration

Education record