Mandy Wiens Email and Phone Number
I’m a kinetic, hands-on person who recognizes needs, takes action, and follows through. With the “bigger picture” always at the forefront of my mind, I’m woven into every stage of a project’s development. My ability to zoom in and out of full-scope strategy with ease has given me a unique vantage point for operations and design management and makes me an asset as a collaborator and liaison.Details matter. Broader context matters. Full-scope trajectory matters. Efficiency, client satisfaction, and solid relationship management with all stakeholders are a must. “I want this to happen” vs. making it happen are completely different skill sets. I'm the latter.I view architect's drawings, work with trades on-site and collaborate on iterations to create feature interior design elements & dramatic features that require a broad understanding of construction development.People tell me that I am the glue that holds a project together through each phase, facilitating communication flow as well as jumping in quietly, under-the-radar, to course-correct and fill gaps when needed.Building trusting business relationships is my jam. Smooth workflow is important to me, but that doesn’t mean I avoid stress and conflict. Instead, active listening, self-management, conflict management, and assertive communication lead the way. Collaboration and teamwork are central to my work. Recognizing people’s skills, abilities, talents, and encouraging them on their path helps boost morale all round.I’m adaptable, honest, transparent. I never overpromise and under-deliver. I’m a manager – of projects and strong business relationships. I’m always willing to take risks and get my hands dirty. This is what I’m told are my zones of genius:- Operations & Project Management- Client Care / Customer Service- Relationship Management / Stakeholder Liaising - Development Coordination- Communication - Interior DesignHere’s what it’s like working with me:Integrity first.Details matter.Honesty > Loyalty.Listening > Talking.Relationships matter.Phone > Texting/Emails.Learning, innovation > Comfort zone.Assertive communication > Candy coating.Last but never least: My family | time | health are important. I’m a hard worker, but “Burnout increases productivity, joy, and job satisfaction,” said no one ever … ➡️ I create [healthy] boundaries, executing my most important job - being a Mama. 🙌🏼✨🫶🏼No matter your industry, don’t hesitate to reach out. I would love to connect!I’d love to hear about your project and see if we’re a good fit :)
Arg Group
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Operations ManagerArg Group Jun 2023 - PresentKelowna, British Columbia, Canada -
Founder / CeoEmw Design Solutions Jun 2017 - PresentKelowna, British Columbia, CanadaI leverage 10+ years of knowledge, relationships, and rapport with engineering, trades, and architecture to execute full-scope design projects -
Service CoordinatorWillow Park Church Jan 2021 - Apr 2024Kelowna, British Columbia, CanadaVolunteer weekly in preparing and serving 250+ hot meals in a welcoming, judgment-free environment -
Design Consultant & CoordinatorNovation Architecture Sep 2017 - Dec 2021Kelowna, British Columbia, CanadaExpertise in customer service and client management along with a solid stint of admin/office management & project management in the construction sphere opened a path into architecture, engineering, and construction (AEC), where I leveraged strengths in communication, relationship management, conflict resolution, liaising, project management and design to accelerate company growth x4 over 3 years. -
Board MemberInn From The Cold Shelter Jan 2017 - Feb 2019Kelowna, British Columbia, CanadaMy motive to join the board was to gain a better understanding of what goes on behind the scenes within my community re: housing needs/crisis in Kelowna. As a board member, I provided a listening ear to those in need of either connection or a referral to local support agencies; fundraised for donations from various organizations; volunteered for weekly shifts to help clients settle in and referred to local support agencies; reviewed programs and services each month to update and approve strategic plans (education, safety, protocol); evaluated shelter policies and issues, performance reports, and future endeavors.As a result of this work, I'm passionate about getting involved in affordable housing initiatives. Some of the projects I assisted on at NOvation Architecture were for non-profits and BC Housing
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Office ManagerHanington Painting Inc. Jan 2013 - Sep 2017Kelowna, British Columbia, CanadaMy next role was in office management & operations, where I fostered healthy relationships with 20+ vendors to expedite orders, repairs, and maintenance on over 50 projects across western Canada. Not only did I monitor and optimize office budgets, policies, financial statements, book-keeping, and invoices, my customer-driven management style and the quality client care I delivered resulted in a 75% repeat and/or referral rate to boost revenue by 25% annually.
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Customer Service RepresentativeTd Jun 2002 - Jun 2012Kelowna, British Columbia, CanadaMy career started with client care in the financial services sector. In this first decade, I achieved high customer retention rates through high-level conflict resolution and problem-solving skills, exceeded company expectation of referrals, and consistently met and exceeded weekly, monthly, quarterly targets, conducting up to 100 daily transactions.
Frequently Asked Questions about Mandy Wiens
What company does Mandy Wiens work for?
Mandy Wiens works for Arg Group
What is Mandy Wiens's role at the current company?
Mandy Wiens's current role is Operations Manager | Construction Management | Design Consultant | Great things in business are never done by one person | Allow your passion to become your purpose, and it will one day become your profession.
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Amanda Leung-Wiens
Senior Project Analyst, Project Management Office At AritziaGreater Vancouver Metropolitan Area -
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