Mandy W. Email & Phone Number

United States

Cambridge, Massachusetts, United States

Part of the teaching faculty team for CSCI 101: Foundations of Data Science and Engineering. Teach and give presentations to students about statistics, Python programming, and beginner data science techniques.

Seattle, Washington, United States

Documentation Engineer working to grow and evangelize the developer documentation for Business Messaging, which includes the following: WhatsApp Business Platform, Instagram Messaging API, and Messenger API. As a documentation engineer, I regularly partner with a variety of XFN partners to:- Build relationships and help promote and foster developer documentation activities- Use data, experiments, and customer feedback to improve the effectiveness of our developer documentation- Write and test interactive code snippets for the developer documentation- Work with internal product teams to provide relevant and actionable feedback from the perspective of a documentation engineer, adhering to well-known best practices, tools, and techniques- Integrate relevant data on product usage, product telemetry, and service data together to identify complex patterns, generate hypotheses, and build a plan to change the product- Determine and lead many process improvements to quickly scope insights- Satisfy customer requirements, such as resolving support tickets in a timely manner - Contribute, prioritize, and deliver on the roadmap for multiple feature areas - Understand the value proposition for the multiple feature areas and answer technical questions about them- Act as a technical advisor to educate and evangelize the feature areas engineers work on with customers via meetings and presentations- Ensure alignment between the customer, the market, internal stakeholders, and the goals of and strategy of Meta

I teach aspiring Pythonistas how to geek out with Python the way I do.

Calgary, Alberta, Canada

Mentor aspiring Muleys to grow their technical and conceptual knowledge of the world's leading integration platform.

Calgary, Alberta, Canada

Organize and speak at technical workshops where MuleSoft experts share their knowledge and expertise with curious Muleys around the world!

Calgary, Alberta, Canada

I worked as an API & Integration specialist where I provided guidance and project management with APIs. I led the development of APIs and standing up of integration platforms using MuleSoft and Kafka, training many teams in the process. In addition as part of the operations world, I supported any applications related to this space to ensure issues were resolved promptly and root causes were documented.