Mandy Wright Email & Phone Number

Edinburgh, Gb

Edinburgh, Scotland, United Kingdom

- Providing customised career and skills coaching and employability support to ethnically diverse parents who experience disadvantage in accessing employment due to complex barriers- Identifying barriers to employment and tackling them with creative and effective solutions- Designing and delivering employability presentations and skills workshops to programme beneficiaries- Authoring employability skills tool kits for programme beneficiaries- Recruiting, training, and managing volunteer mentors- Planning and delivering mentor training through webinars and workshops (virtually and face-to-face)- Identifying mentors’ learning requirements and developing, reviewing and maintaining engaging learning & development resources in a variety of formats- Matching programme beneficiaries to volunteer mentors- Supervising mentoring relationships and providing customised guidance, support and resources- Engaging in various assessment practices (e.g. needs assessment, volunteer skills assessment, performance reviews, impact assessment, training assessment, exit interviews, best practice reviews etc.)

Edinburgh, Scotland, United Kingdom

- Delivered a high-quality mentoring service across Edinburgh high schools.- Liaised with diverse key stakeholders (young people, families, school staff, funders, council, social services, charity partners, volunteer mentors etc.) working towards specific outcomes and shared objectives.- Tracked impact and engagement data and reported outcomes to internal and external stakeholders.- Adjusted processes and procedures for the purpose of efficiency, equality, and inclusion.- Supported fund-raising efforts by liaising with the partnerships and communications team, promoting the charity at events, and developing written content for various media channels. - Completed all volunteer mentor recruitment administration.- Planned and delivered mentor training through webinars and workshops (virtually and face-to-face).- Identified mentors’ learning requirements and authored engaging learning & development resources for them.- Planned, organised, and delivered events for mentors offering networking and peer-to-peer learning opportunities- Fostered relationships with diverse pool of volunteer mentors to ensure they felt supported, valued, and listened to.- Engaged directly with young people with barriers and challenges empowering them to achieve their goals.

United Kingdom

Administration of recruitment process for new volunteers; facilitation of interviews with prospective volunteers; contribution to overall strategic development of the organisation; management of volunteers

- Provided Learning and Development Solutions using Learnlight’s internal Learning Management System (LMS)- Delivered training events in virtual classrooms to high-profile business professionals (individuals and groups)- Applied diverse teaching methods, presentation styles and a blended learning approach to enthuse learners- Provided relevant, constructive, and encouraging feedback to students whilst tracking their learning - Customised learning tools / experiences to challenge and inspire students- Completed formative and summative assessments and progress reports- Executed course and assessment administration

Cape Town, Western Cape, South Africa

- Planned, delivered, and evaluated educational curriculum for children - Created engaging learning resources across the curriculum - Championed collaboration with therapists, primary school leaders, and parents- Assessed and resolved issues, applying learning strategies, pedagogy, and passion for teaching- Established learning environments characterised by empathy, mutual support, and inclusion- Covered for branch manager during her absence

Cape Town, Western Cape, South Africa

- Aided school-wide decision-making having authored and delivered reports to senior management- Worked with key stakeholders (Senior Management, Parent Council, Board of Trustees, staff members, families, therapists)- Led, motivated, and provided strategic direction to high-performing team of ten staff members- Enhanced team productivity via ongoing training and development and facilitated peer-to-peer learning opportunities- Reduced staff attrition through effective management, engagement, and performance monitoring- Provided efficient, resourceful, comprehensive administrative functions- Planned, organised, and delivered fund-raising events

Chessington, Uk

day-care, school-runs, private lessons; resource creation; administrative tasks including marketing, accounts, budget-planning, report-writing, meetings, workshops

Chessington, England, United Kingdom

Translations from German into English (Web pages, Promotional Material, Reports, News, Memos, Emails etc.)

London, England, United Kingdom

Telephone consultations, Research, Promotion, Administrative Tasks, Database Management, Stock Taking/ Orders/Invoicing for Meal Replacement Sales, Advertising, Seminar Organisation, PR, Marketing, Tax Returns

Office Administration, Research, Promotion & Marketing, Sales, Design of Business Packages, Business Development, Project Management, Data Base Management; Therapist

London, England, United Kingdom

Team of 6 Executives; Correspondence, Diary Management, Travel Arrangements, Filing, Administration, Translations, Report Writing, Expenses, and Office Maintenance

London, England, United Kingdom

Management of Event Services and Facilities; Reservation and Coordination of Audio-Conferences; Administration; Support Service of High Profile Customers (IBM, DB, UBS, HSBC, JPM)

London, England, United Kingdom

Computer Assisted Telephone Interviewing (CATI)

London, England, United Kingdom

Organisation and Management of Events; Customer Relationship Management; National/International Site Visits; Marketing and Promotion; Administration; Billing; Project Management; Office Management; Market Research

Amsterdam, North Holland, Netherlands

Translation of International Monthly Media News; Analysis of TV programmes; Marketing and Sales Activities directed at International Broadcasters and TV Producers

Zoetemeer, Netherlands

Assisting customers with Year 2000 problems related to their soft- and hardware; Administration and Consultation for students participating in the Microsoft Student Licensing Programme

Postgraduate Certificate In Education, Education

Degree In European Business Management, Business Administration And Management, General