Fubon Bank (Hong Kong) Limited is a licensed bank in Hong Kong offering personal and commercial banking, wealth management products, and investment services. Reporting directly to the chief risk officer part of the second line of defense financial intelligence unit regulated by the Hong Kong Monetary Authority and Joint Financial Intelligence Unit. ➤Exceed AML case KPI’s month-over-month at 100% while maintaining high quality reviews of 97%; managed 35+ transaction monitoring alerts a day and 30+ cases per month; reviewed trigger events, identified high risk client attributes, and reported suspicious transaction reports to the local regulator JFIU. ➤Primary lead supporting the CAMLO for AML metrics reporting; AML case queues, file review for STR reporting, high risk client population metrics, and department tracking related with KPI and KRI’s. Directly impacting successful audits with the local regulatory bodies, the Hong Kong Monetary Authority and Joint Financial Intelligence Unit through procedural adherence. ➤Led AML KYC due diligence reviews with newly onboarded clients and refreshed clients KYC information for periodic high risk reviews; triggers via transaction monitoring queues, case management system, first line and second line retail operation partners. Reviewed sanctions concerns, PEP requirements, unusual transactions, SOF/SOW while communicating with CAMLO and internal investigations team on potential demarketing. Achieved 100% SLA targets by utilizing excel tools and prioritizing high risk reviews first. ➤Spearheaded AML policy updates, procedural refreshes, management reviews with CAMLO and CRO, operationalizing regulation addendums. Ensured all banking partners were aware of new AML due diligence requirements, unusual transaction triggers and reporting adherence; supported internal compliance reviews, financial intelligence unit MIS reports; AML risk, operation risk, IT risk, and credit risk.

➤Support Special Education Needed Students and their family on academic and family relationship in generated education environment.➤Built operational plans, budget plan and key measurable items to get government funding. Received over USD 150,000 from Government funding on child education funding.15 parent support seminar be held in person and over 25 webinar on virtual. Over 85% participants. In house professional speaker 55% and 45% professional guest speaker invited. ➤Over 10 times Drawing and music competition held and 2 Awards Ceremony held located in City Hall and University.➤Co-organised 10KM Fundraising Marathon held 2018.➤Coordinated all events related administration and promotion channel.➤Obtained Advanced Certificate in Counselling for Special education,Child Psychology Certificate and Event Management Certificate.

Manulife(Hong Kong)is a wholly owned subsidiary of Manulife Financial Corporation headquartered in Toronto,Ontario. As of 2023, Manulife had CA$1.4 trillion+ in assets under management and serviced over 26 million+ customers worldwide.➤Collaborated with district director in implementing the company AML/ATF program to ensure compliance with legislative and regulatory requirements; KYC, due diligence, onboarding, record keeping, unusual transaction reporting, FATCA reporting, client KYC refreshes, high risk client management; performed QA assessments on AML controls for head office corporate partners upholding 88% quality enterprise standards and supporting remediation efforts to ensure compliance adherence. ➤Managed portfolio due diligence process and exceeded KPIs by 90% for high, medium, and standard risk clients; reviewed AML information deficiencies and updated clients KYC information via periodic reviews, reassessing risk priority levels as per enterprise standards. ➤Orchestrated weekly district compliance meetings with 105 advisors; trained teams on operational efficiencies, KYC best practices, servicing adherence, identification controls, beneficial ownership structures, and sales market conduct. Increased regional compliance quarter by 50% through procedural adherence.➤Developed detailed reports and dashboards summarizing risk management and AML findings for senior management, enabling informed decision-making and resource allocation for risk mitigation.➤Built effective relationships with internal/external stakeholders to collaborate across functional and operating to create the higher value.Maintained meticulous case documentation and ensured adherence to audit requirements, achieving a 95% quality rating in internal compliance reviews.➤Trained, coached or guided other administrative staff and new agents. Devised and enforced district administration and weekly agent meeting of District 105 agents, provided products training across District regularly.