Mandy Ospedale Email & Phone Number

Livingston, Scotland, United Kingdom

Responsible for management of all Administration, HR and Accounts functions for 3 transport depots.

Edinburgh, Scotland, United Kingdom

 Customer Service: answer incoming telephone calls and deal with telephone enquires from general public and other offices, greet visitors and issue visitor passes in accordance with security procedures, give updates on status of shipments for up to 50 customers and overseas offices, provide copy documentation as requested, logging irregularities and complaints on in-house system, manage any claims from airlines or customers  Transport Co-ordination: route planning for three vehicles, engaging contractors, utilizing in-house transport system, analysing costs Finance Administration: checking and coding invoices for Edinburgh branch, raising additional invoices for inter-company purposes or other customers, raise credits  Health & Safety Co-ordination: keeping documentation/signage up to date, weekly inspections of premises, quarterly managerial health and safety meetings, weekly fire safety register, maintain training records Office Administration: run reports for company managers, update company/product information  Security: ensure aviation security training up to date, deal with alarm, security cameras

Edinburgh, Scotland, United Kingdom

 Chair weekly production/sales meeting and prepare/issue the minutes  Deputise for Home Sales and Office Manager’s duties during periods of absence  Enter and acknowledge export orders  Communicate with overseas customers by phone, telex and fax about status of orders.  Carry out all shipping functions and prepared documentation to enable goods to be exported worldwide by our freight forwarder  Apply for and acknowledge licenses for controlled substances  Check and acknowledge Letters of Credit Declare monthly NCM cover required (this is insurance to cover all export customers payments over a certain value in case of non-payment)  Liaise with Packing/Despatch on status of customers orders  Daily use of computer database HP3000, AmiPro and later Microsoft Office 97, word processing packages and create monthly reports on Lotus 1-2-3 and later Excel

Falkirk, Scotland, United Kingdom

 Reception duties: receive and transmit telephone calls, filing, type letters, memos, minutes and all documentation and manuals for BS5750 Handle cash sales Dealt with enquires from the general public  Photocopying, transmit faxes. word processing Maintained computerised database,  Mail handling and any other secretarial duties required