Mandy Alford Email & Phone Number

Denver, Co, Us

• Developed a web application with TypeScript, Vue.js, Node.js, Supabase, Postgres, and AWS to manage and monitor shipment and invoice data for administrative users and to facilitate route creation and optimization for drivers through a React Native mobile app.

Englewood, Co, Us

• Designed and implemented a responsive UI for our e-commerce platform using React and Styled Components, which involved overseeing two website redesigns• Incorporated Adobe Analytics to provide SEO metrics, track conversions/goal completions, and offer insights into page load times, mobile usability, and browser compatibility for client base of 2.4 million subscribers• Developed a "Year in Review" feature showcasing personalized streaming data over the past year, highlighting favorite genres, and providing tailored recommendations for future viewing• Built a "Gamefinder" tool using React and Java, which integrated with the Gracenote API to assist users in discovering their preferred sporting events/teams on our platform and selecting the suitable package based on their viewing preferences• Implemented code updates for web accessibility compliance, following WCAG 2.1 guidelines• Partnered with clients to plan for new features/application upgrades by breaking down epics and grooming backlogs• Increased performance time of page loads and navigation by 70% by migrating components from our legacy framework to React• Transitioned codebase from RESTful API usage to GraphQL• Responsible for entire software development lifecycle of features worked• Leveraged A/B testing alongside feature flags to evaluate new components or features within a targeted user/traffic segment-HTML5, JavaScript (ES6), React, Node.js, Java, React Hooks, Redux, Styled Components, React Testing Library, Jest, Adobe Experience Manager (AEM), Adobe Creative Cloud, Adobe Commerce (Magento), Docker

Denver, Colorado, Us

• Designing and building a POS system optimized for touch screen kiosk users via React and Material Design with API Interfaces using GraphQL, Node.js, Sequelize, and ApolloServer. • Maintaining, bug fixing, and updating the main React app.• Setting up continuous integration and monitoring tools via Semaphore.• Updating and contributing to documentation driven development (DDS) process for products and procedures.• Conduct code review to ensure the work delivered by the team is of high quality standards.

Denver, Co, Us

• Specialized in JavaScript, CSS, and HTML with a focus on test-driven development, smart design, accessibility, and creating the best possible user experience.• Developed multiple projects using React, React Native, Router, Node, and flux architecture such as Redux.• Worked on solidifying skills in React: improving code structure, organization, readability, and understanding the patterns and high-level concepts of component based programming.• Took part in cross-pollination projects that involved delving into an existing open source codebase and adding additional features in both the front end (JS, React) and back end (Ruby on Rails).

Denver, Co, Us

• Served as a project lead for implementation of all grant-funded Engineering & Technical Services training programs, workshops, and webinars.• Oversaw the design, development, and implementation of training materials and performance support for all grant funded professional development offerings.• Performed strategic analyses of existing field training programs and determined areas of opportunity for improvement.• Recruited, trained, supervised, evaluated, and monitored staff consisting of proposal managers, administrative support, and regional trainers to ensure that they followed and implemented agency/department policies and procedures.• Ensured compliance with state regulations/licensing standards, department/agency policies and procedures, and other governing agencies' guidelines and contractual obligations.• Created, managed, and executed strategic communications plans surrounding new training program roll outs.• Designed and wrote communication materials in support of training programs (course brochures, newsletters, talking points, presentations, etc.).• Supported change management, stakeholder alignment, and process analysis for implementation of new training programs.

Atlanta, Ga, Us

• Served as principal point of contact for agency's largest corporate clients.• Partnered with internal cross-functional teams to understand customer goals and key performance metrics and worked together to exceed those goals throughout the campaign.• Leveraged technical tools and quantitative data to manage campaigns to success, high customer satisfaction, and renewal.• Regularly evaluated quality of content, managed external content creation, editorial and strategy resources.• Monitored, measured, and tracked campaigns and programs for effectiveness. Implemented strategic changes when appropriate.• Communicated expectations around project schedules, deliverables and overall program impact to clients while ensuring adherence to promised timelines and budgets.• Planned social media strategy and oversaw supervision of marketing associates and interns.• Prospected for new clients via networking events and created proposals in response to RFPs.• Drafted creative and media briefs.

Atlanta, Ga, Us

• Managed relationships and implemented cause marketing campaigns with top-tier corporate accounts with total annual promotions exceeding $3 million dollars.• Planned, designed, and executed paid search marketing campaigns to support various businesses goals and objectives.• Coached, developed, and led a corporate implementation team to meet mission and income goals; coordinated prioritization and delegation of activities, ensured that responsibilities and accountabilities of all direct reports were well defined. • Remotely supervised and managed a team of Program Managers located in various territories across the division.• Partnered with Corporate Communications and Integrated Marketing teams to develop and execute comprehensive multimedia communications strategies.• Supported the VP, Corporate & Distinguished Partners to ensure mission, top line, and bottom line goals were reached as well as compliance with enterprise policies.• Worked continually with Sales Team to improve processes and policies to make ACS more efficient, effective, and business-friendly.• Built strong relationships and directly collaborated with staff to leverage external affiliations and accomplish shared goals.• Identified and tracked performance metrics, developed implementation plans, and managed performance throughout the lifecycle of a program.• Oversaw administration of Health & Wellness programs for clients in 8 Southeastern states, including facilitating various trainings in person and remotely.

Atlanta, Georgia, Us

• Was responsible for all aspects of 10 sales growth incentive programs, including: creating and distributing targeted marketing materials, providing metrics, composing communications to clients and collaborators, and management of all related projects.• Provided comprehensive business analysis for over 70 client corporations with an annual MRO spend in excess of $100 million dollars.• Served as principal liaison for 35 high-profile clients and their PEG sponsors• Created and conducted in-depth technical training programs for corporate audiences in classroom and distance learning environments.• Refined adaptive teaching style to effectively instruct students of different ages, backgrounds, and varying levels of technical fluency.• Performed detailed financial analysis, including spend reports, scrubbing data, nominating populations for SKU rationalization, pricing discounts, and consolidation. Discussed areas of opportunity with corporate contacts.• Negotiated with national suppliers on special pricing arrangements and purchasing actions for major projects.• Designed, implemented, and continually improved processes and procedures to ensure client compliance with contracts and by-laws for directed actions.

Bachelor Of Business Administration (Bba), Marketing

Front-End Engineering

Photography