Mandy Arbilo Email & Phone Number

Bangkok, Th

Bangkok, Bangkok, Th

Central Tech - https://www.central.tech

Irvine, Ca, Us

The rise of ecommerce in emerging markets is being driven by three major trends: widespread internet adoption, a rising middle class and, most importantly, innovative new business models that serve the needs of local customers. I was the Head of Product, leading a team of Product/Platform Managers that launched phenomenal user experiences for our millions of online customers in EU/UK, Americas and Asia Pacific.+ rolled out global platform stack to 15 new countries, accounting for 14% incremental revenue lift within year 1 + implemented 18 product features at scale (33 countries) across customer experience, omni-channel and marketing domains- reduced overall operational expenditure by 36% year on year- reduced capital expenditure by 85% by year 2

Phra Khanong District, Bangkok City, Th

Air traffic control towers are responsible for clearing aircraft for takeoff or landing, ensuring that prescribed runway separation will exist at all time. This is similar to how an iPMO (international Program Management Office), uses data-insights and governance to control and lead strategic programs across Thailand, Cambodia, Myanmar, Indonesia, Philippines, and Malaysia. Our team successfully achieved: + 9% growth in average eWallet ticket size + Launched pilot programs such as gamification and social commerce+ 4% month on month MAU growth with lending and fund disbursement products- 34% reduction in operational expense with a re-org and removal of legacy hardware systems- Reduced operational reporting time from 5 days down to 1 day - Data interpreter bridge between BI and executive managementAscend Money is the group holdings for True Money and subsidiaries.

Implemented targeted UX/UI improvements, data-driven product recommendations, and optimized checkout flows, resulting in a 25% increase in clients’ conversion rates and a marked boost in overall revenue. Enabled startups to make informed, agile adjustments that aligned with customer shopping behaviors in Southeast Asian markets.

Bangkok, Bangkok, Th

Led the sales pipeline for top tier (i.e. >$5 mil USD GMV) client portfolios with a prospect list of 15 regional clients. Worked tirelessly on evolving client solutions to increase NDR (Net Dollar Return) on strategic accounts L'Oreal Luxe (Kiehl's, Shu Uemura, Yves Saint Laurent, Biotherm and Urban Decay), Adidas Group (Adidas & Reebok), Samsung, Nestle Group, and Microsoft. Forged strategic partnerships with Salesforce Commerce Cloud, Adobe (Magento) Commerce, and Shopify Plus. Speaker and co-marketing spend approver for joint events with LINE, Insider, Amazon Web Services. Accountable for commercial contracts with technology service providers Jumper.ai, ShopStack, Embitel, iProspect, Sutrix Technology and MAQE.

Bangkok, Bangkok, Th

Reporting to the Group CCO; responsible for D2C (Direct to Consumer) solutions, Project Management Office and Web Development Technologies across aCommerce Group's Southeast Asia divisions (Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam). Key Achievements were: Held P&L accountability across the region. Accountable for web-technologies client project portfolios with a total value or ~$3.8 mil USD in FE-2019. Achieved up to x2 YoY growth from 2018 (~$1.4 mil USD) and 2017 (~$510k USD). Go-to-person for all 11 D2C (direct-to-consumer) demand generation software products, including Windowshop (formerly Where-to-buy), eSampling, B2C brand.com, B2B, B2E, Social Commerce, PopShop, iOS/Android apps. Delivered over 16 ecommerce strategy presentations including Sansin University LEAP Program, Nestle Regional Workshop, Magento B2All Enablement & Activation, Salesforce Retail Connect, and many more.. Over 27,314 emails (14,872 sent), 28,890 Slack messages (14,112 sent); thousands of calls, meetings, Skype, and Whatsapp messages. And still counting..

Bangkok, Bangkok, Th

Regional Project Management Office (PMO) - We get shit done. Key achievements were: Helped grow the regional project team from 3 to 20 staff, accounting for forecasted growth in D2C (direct-to-consumer) project pipelines. In parallel to recruitment activities; trained and implemented 5 key processes to continually improve project lead times. Inclusive of new client qualification and deal justification, on-boarding new clients into systems, technical project initiation, and templated contractual documentation. Deemed the expert in multiple geography roll outs. Was part of regional execution team being the technology point-of-contact for 5 key client projects; led the delivery a B2E project in a challenging 6-week timeline (Singapore). Deployed to 3 subsequent countries (Malaysia, Indonesia, Philippines) 4 weeks after. Assisted in building 4 tools with the necessary foundations for tracking project health that are still being used today. Tools capture scoping, financial health, change control, and formal closing of projects.

Baulkham Hills, Nsw, Au

Sydney based (ABN 31 301 950 371) web design and development company that serviced clients in Australia, London and Bangkok.

Bangkok City, Th

Facilitating the digital strategy of a multimillion dollar electronics retailer using data driven insight and personalisation technologies.

Bristol, Bristol, Gb

Project manager for a key account, projects ranging from £10,000 to £210,000 in scope. Delivering digital projects for the realization multi-channel objectives including mobile/tablet.

Bath, Somerset, Gb

Overseeing the implementation of bluCommerce, a specialized eCommerce platform, to 12 businesses. Whilst assisting in the parallel deployment of multi-channel marketing solutions provided by more2. Led the compilation of project specification documents. Inclusive of systems integrations, API information flows with ERPs, payment systems and back-end infrastructure

Eindhoven, North Brabant, Nl

Managed a project team of 7, delivering strategic projects for the Oceania region.

Eindhoven, North Brabant, Nl

As a Geographic Analyst, we turn real-world objects into usable digital maps. I was the Australian and New Zealand lead for the global expansion of an advanced lane guidance product. So when you're driving along and the digital map tells you which lane to be in, you can thank my Extended-Lane team for that. In other roles, we drove all around Australia and New Zealand to get data, code it up, and make usable location based software. I was the interim team leader for Sydney team, that turned into a full time gig.

Melbourne, Victoria, Au

Performed approximately 33 database queries per dayImproved operational efficiency by 22%, reducing costs by 10%Able to digitize 214 point of interests (POIs) per day, verifying each with a secondary data source.

Au

Maintained 7 sterile plant and 22 peripheral gadgets on a daily basis. Prepared up to 40 analytical solutions, 90% on time and without errorAbility to handle 44 hazardous substances according to MSDS proceduresAssisted 3 biomedical scientist per weekConduct 4 electrophoresis tests per month, with a 92% accuracy rateManaged 2 technicians

North Strathfield, Nsw, Au

Teams of 4, sales target of $10,000/month and we drove 4 promotions a monthServiced 12 major stores and 2 independent stores, contributed to a sales growth rate of 2.5%Moved over 34 new SKUs a month, ate a lot of biscuits too.

Bella Vista, Nsw, Au

Maintained food quality, 3 inspections per day on 12 food preparation and storage areasActing loading dock manager, received 28 pallets per day unloaded within an hourMaintained and merchandised 2 stock rooms using AutostockR, with an accuracy rate of 98%

Master Of Business Administration (Mba), Business Administration And Management, General

Thai Language And Literature

Advanced Diploma, Project Management

Bachelor, Environmental Sciences

Certificate Iv, Architectural Technology

Higher School Certificate