Mandy A. Email & Phone Number

Beirut District, Lebanon

Recruitment: Consult with employers to identify needs and preferred qualifications. Interview applicants about their experience, education and skills. Contacting references and perform background checks.Inform applicants about job details such as benefits and conditions.Hire or refer qualified candidates.Training: Conduct new employee orientations. Assign training programs depending on position. Conducting one on one meeting to achieve company goals. In charge of training software implementation on all levels and editing contents to serve the company's mission.Management: Resolve issues between management and employees. Advise managers on policies.Coordinate and supervise the work of specialists and staff. Direct disciplinary procedures.Payroll and Benefits :In charge of payrolls, benefits, leaves for all employees in the company.- In addition to completing previous duties

Lebanon

Training: Mapped out training plans, design and develop training programs (outsourced or in-house)for all positions with constant evaluation and reports. Provide train-the-trainer sessions for internal subject matter experts. Researched best practices, latest education principles and tracked new training methods and techniques. Check salary scale regarding market and adjust accordingly.Quality control: Conducted visits to the shops to ensure everything is up to company standards. Other visits are conducted regarding food safety issues. Making sure all operations are smooth regarding cleanliness and food presentation. Following up with major and minor details and scheduling deep cleaning duties and with third parties regarding some tasks.Recruiting: In charge of interviewing and recruiting people for all the positions in the company according to company salary scale and standards. Set up orientation sessions regarding company policies and brand awareness. Providing new comers with the necessary tools in order to carry out their jobs in a healthy manner. Currently working as a recruiter for 3 companies all over Lebanon.Regulations and customer safety: Dealt with all issues related to food safety and Ministry of Public Health from central kitchen to all the outlets. Making sure all company outlets are up to standard according to national and international food safety laws. Following up with maintenance and cleanliness. Needs assessments: Conducted organization wide needs assessment and identify skills or knowledge gaps that need to be addressed. Work with other departments and schedule meetings to achieve the best results as a team.Daily Management- multiple operations: Oversee the day-to-day operations at restaurants. Providing any kind of service they might need for a healthy operation.Policy implementation: Work hand in hand with operation manager to ensure all company policies are followed properly.

Working with different organizations in order to work with the staff and facilitate them reaching their highest standards of productivity, quality and service. Motivational training and goal setting techniques with big organizations.Work one on one with different individuals to help the replace bad habits with positive healthy ones.Teaching individuals different techniques for self discovery and self mastery.Focusing on the client’s support needs by identifying with such barriers, blocks or hindrance that can delay or halt progress. Putting together a structured strategy and through goal planning and setting realistic and achievable goals to combat remove and solve issues to enable the client to move forward.

Aramoun,Lebanon

Taught Grades 2 and 3. I also taught students with learning difficulties. Implementing School and National educational guidelines: To teach and educate students according to guidelines provided by the National Curriculum along with school's vision. Personalized education applications: To teach and educate students according to the educational needs abilities and attainment potential of individual students and groups of students. Creating and delivering educational content: Planning, preparing and delivering lessons to all students in the class. Launching a new school programs: Adopting and working towards the implementation of a new school development plan. Monitoring Key Performance Indicators and Assessments: Assessing, recording and reporting on the development, progress, attainment and behavior of students. Providing or contributing to oral and written assessments, reports and references relating to individual students or groups of students. Advice and consultations to students: Providing guidance and advice to students on educational and social matters and on their further education and future careers; providing information on sources of more expert advice. Colleague communications and coordination: Communicating, consulting and co-operating with other members of the school staff, including those having posts of special responsibility and parents/guardians to ensure the best interest of students. Supporting head of program and other senior educational program developers: in Advising and co-operating with the Head of School, Assistant Head, Heads of Department, Education Officers, and other teachers in the preparation and development of courses of study, teaching materials, teaching programs, methods of teaching and assessment. Briefing new faculty on their roles and school guidelines: Contributing to the professional development of new teachers and student teachers according to arrangements agreed with the Head of School.

Beirut District, Lebanon

Opening and closing the restaurant according to the duties given by the manager.Following the Standard Steps of Service Guide that is based on company standards.Creating a comfortable and authentic atmosphere for our guests.Greeting the guest at the door properly.Escorting and seating the guests in a way that is up to company standards.Guiding our customers through our menu to ensure their order is perfectly designed for their needs and taste preference.Using suggestive, cross selling, and up selling techniques to enhance customer experience.Taking an order and punching it through the system in a correct and effective manner.Delivering the correct food order to the table in a timely manner.Acquiring customer feedback and handling complaints professionally.Maintaining restaurants’ appearance and cleanliness by busing and cleaning tables appropriately. Provide check to guests when ordered and providing the correct amount of change to guests.Giving a warm farewell to customers.Reporting to managers when faced with a customer complaint, illness, emergency absence, or any problems you face at work.Keeps immediate manager promptly and fully informed of all problems and unusual matters of significance.Ensure personalized service to all guests.Performing shift duties provided by your managers in an accurate and ideal way.Being able to answer phones and take then punch in a delivery order following the correct procedure.Attend staff and general meeting when called upon.Apply company sanitation and food safety procedures.Maintain a favorable working relationship with all other BRGR.CO employees.Comply with company policy and outlet rules.

Beirut District, Lebanon

Check with guests to ensure that they are enjoying their meals and take action to correct any problems.Collect payments from guests.Write guests' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.Take orders from patrons for food or beverages.Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.Present menus to patrons and answer questions about menu items, making recommendations upon request.Clean tables or counters after guestshave finished dining.Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.Inform guests of daily specials.Stock service areas with supplies such as coffee, food, tableware, and linens.Explain how various menu items are prepared, describing ingredients and cooking methods.Prepare tables for meals, including setting up items such as linens, silverware, and glassware.Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.Perform cleaning duties, such as sweeping and mopping floors, tidying up server station, tor checking bathroom.Bring wine selections to tables with appropriate glasses, and pour the wines for guests.Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.Escort guests to their tables.

Bachelor'S Degree, Elementary Education And Teaching

English education major and art education minor.

Humanities And Philosophy Bac, 1 To 12