Amanda Burnett Email & Phone Number

Overland Park, Ks, Us

Overland Park, Ks

I lead and inspire a sales team to provide an unparalleled customer experience, resulting in loyal customers and successful business outcomes for Sprint and its' shareholders. I am passionate about my team, teaching and coaching on the sales floor, and inspiring continuous learning on new products and solutions. I encourage consistent success and career development through formal, monthly one-on-one coaching sessions. I enjoy the challenge of analyzing individual and team performance against business goals and implementing business improvement strategies. I deliver operational and merchandising excellence in a dynamic environment.

Assist customers in claim submission, damage evaluation and repair while using a continuous improvement process for quality networking services. Manage rental for customers who are getting repairs to their vehicle, answer questions for those customers and the body shops estimate writers.Delivering outstanding operational and customer satisfaction managementDetail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.Demonstrated ability to manage relationships with both internal and external customers.Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making.

Handled automobile total loss claims including evaluating, negotiating, settling, and paying claims for customers while delivering the highest level of customer serviceCompletes total loss valuations for accuracy including vehicles with additional equipment, classic and rare cars, cargo vans, previously salvaged vehicles, vehicles with UMPD, fatalities, and total losses involving SIU and gray market vehicles.Completes total loss settlement worksheet and submit for approval.Negotiates and settles total loss with owner or lien holder as appropriate based on approved worksheet & negotiates storage fees with body shops and tow yards.Assists customers with the transfer of files over to 3rd party carriers.Assists customers with filing and resolving GAP insurance claims.Obtains properly completed total loss documents from owner and/or lien holder.Processes salvage documents through salvage vendor and follow up on salvage proceeds.; University of kansas medical center- kansas city, mo

 Assist customers in claim submission, damage evaluation and repair while using a continuous improvement process for quality networking services.  Manage rental for customers who are getting repairs to their vehicle, answer questions for those customers and the body shops estimate writers. Delivering outstanding operational and customer satisfaction management Detail-oriented with strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently. Demonstrated ability to manage relationships with both internal and external customers. Demonstrated ability to work effectively under pressure and within a collaborative team oriented environment using sound judgment in decision-making

Bachelor'S Degree, Spanish Language And Literature

Bachelors Of Science, Spanish Language And Literature, 4.2

Activities and Societies: Beta Sigma Chi Sorority Inc., Inspirational Gospel Voices; President, IMPACT Movement; Founder/President.

Certificado De Cursos Internacionales, Spanish Language And Literature, 4.2

Immersion Experience into the Spanish culture while studying Spanish literature, culture and business.

Bachelors, Hospitality Management