Customer Gaming Associate
CurrentCustomer service between the dealers and clients at blackjack and other casino game tables
Oct 2023 - Present
AeroLeads people directory · profile
Mandy Norman Email & Phone Number
Customer Service Professional | Animal Care Volunteer | Dog Mom | Amateur Sewist | Lover of Nature
at
Knighted
4 phones found
area 775 and 212
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Professional | Animal Care Volunteer | Dog Mom | Amateur Sewist | Lover of Nature
Location
Dublin, California, United States
Who is Mandy Norman? Overview
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Quick answer
Mandy Norman is listed as Customer Service Professional | Animal Care Volunteer | Dog Mom | Amateur Sewist | Lover of Nature at Knighted, based in Dublin, California, United States. AeroLeads shows phone signal with area code 775, 212 and a matched LinkedIn profile for Mandy Norman.
Mandy Norman previously worked as Customer Gaming Associate at Knighted and Front Desk Receptionist & Animal Care Attendant at Pet Dynasty. Mandy Norman holds Bachelors Of Science, Web Design & Interactive Media from The Art Institute Of California - San Francisco.
Company email context
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Knighted
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Profile bio
About Mandy Norman
Mandy Norman is a positive, adaptive, independent worker, & dog mom based in Dublin, California. Her heart is in helping others through customer support & animal care, while her education is in UI/UX design. Her passion for writing & sewing is decades in the making, and she strives for a balanced, organized life full of nature & creativity. Through career changes & moves, she thrives on the changes & challenges that come with working in the San Francisco Bay Area.
Listed skills include Web Design, Dreamweaver, Photoshop, User Experience, and 40 others.
Current workplace
Mandy Norman's current company
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17 roles
Mandy Norman work experience
A career timeline built from the work history available for this profile.
Front Desk Receptionist & Animal Care Attendant
CurrentClient service answering phones & and emails, appointment management through Kennel Connection, & and office management.Animal care duties to keep the dog and cat residents safe & and comfortable through feedings, playgroup management, dishes, & and custodial tasks. Occasional bathings and minor grooming services when necessary.
Jun 2023 - Present
Associate In Outreach Innovation (Customer Service Representative)
- Driver education & Express Drive rental vehicle input management with Hertz partnership & teamwork with related Lyft departments- Onboarding new Lyft drivers from start to finish with educational presentations & resources to begin driving within one hour- Doubled NPS driver satisfaction survey score in first month of employment at the Sunnyvale location- Fleet data management for all nine Northern California locations to monitor & flag any scheduling or maintenance issues- Answering Lyft Help support tickets of driver questions & concerns in the Express Drive rental department- Remote customer service in 2023 through text message & phone call support onboarding new Lyft drivers- Adaptive to market changes through multiple new managers & locations, new software, & tasks- De-escalation techniques implemented calmly with empathy & respect over highly emotional topics such as driver pay & negative ride experiences
Jan 2018 - May 2023
Driver
- Uses own car in spare time to give community members safe & friendly rides in the Silicon Valley- Drives as GiraffeLyft themed car
Oct 2013 - Mar 2019
Sales Associate
Sales floor management, cashiering, customer service, and other duties assigned
Sep 2017 - May 2018
Online Content Manager - Cloud Business Unit
- Collaborate with multiple marketing & web departments & agencies across the globe in content creation & project management- Editing company content including social media, blog posts, website copy, and newsletter campaigns in the company voice- Basic marketing software campaign management including Marketo, AutoPilot, and Eloqua 10- HTML/CSS website updates in custom CMS (Drupal and SharePoint) platforms with occasional front-end design feedback- Minor social media content management through department social media accounts (Twitter and Instagram)- Doubled blog content of the cloud website in first six months of employment (half the content spanned two years)
Mar 2014 - Aug 2017
Ui/Ux Designer (Contract)
- Complete website redesign from scratch, landing page mockups, & online marketing imagery in Photoshop- Email template designs in Photoshop, edits to implemented email templates in MailChimp
Sep 2011 - Jan 2015
Creative Specialist
Bumebox
- Graphic design & brand management of company & client assets, wireframes & mockups in Photoshop & Illustrator- Assistant in company’s client-side SaaS guidelines & standards for the engineering department in pre & post production- Screenshot aggregation & recording of live social experiences for company demo real in AfterEffects- Website & blog management through the company's CMS, & social media content execution (Pinterest)
Nov 2012 - Oct 2013
Creative Director
- Website & graphic design in Photoshop & Illustrator, content editing, project management, & customer service
Feb 2012 - Oct 2012
Graphic/Html Designer
Business Calcium, Inc.
- E-Commerce website designs in Photoshop, content editing with Dreamweaver, WordPress, & Magento- Email marketing designs in Photoshop, implementation with HTML/CSS/PHP in Dreamweaver & Wordpress, A/B test campaigns
Jun 2010 - Dec 2011
Webmaster
- Content management of the student club portal in BlueHost, website redesign in Photoshop
Sep 2009 - Jan 2011
Peer Mentor - Web Design & Interactive Media
- Leadership, guidance, & support for incoming & current WDIM students, event planning for student & community activities
Oct 2008 - Jun 2010
Web Production Intern
- Content & image manipulation in Photoshop, HTML/CSS/PHP implementation with Dreamweaver & WordPress
Mar 2010 - Aug 2010
Web Intern
- Maintenance of programming, website layouts in Photoshop, & color selection tool for the company's CMS- Creation & compilation of graphics for each color combination selection (200+)
Oct 2008 - Jun 2010
Administrative Assistant In Sales And Marketing
Vitamin Research Products, Inc.
- Website updates with HTML, email newsletter templates & banner designs in Photoshop & Illustrator
Jan 2008 - Jun 2008
Cashier / Server
Caie’S Oriental Café
- Customer service, money management, and janitorial duties
Jun 2007 - Jan 2008
Assistant Webmaster (Summer Intern)
- LTBMU website & file management with HTML & handling of confidential government information (52 hours total)
Jun 2007 - Jul 2007
2 education records
Mandy Norman education
Bachelors Of Science, Web Design & Interactive Media
The Art Institute Of California - San Francisco
High School Diploma, Occupational Degree
Carson High School
FAQ
Frequently asked questions about Mandy Norman
Quick answers generated from the profile data available on this page.
What company does Mandy Norman work for?
Mandy Norman works for Knighted.
What is Mandy Norman's role at Knighted?
Mandy Norman is listed as Customer Service Professional | Animal Care Volunteer | Dog Mom | Amateur Sewist | Lover of Nature at Knighted.
What is Mandy Norman's phone number?
AeroLeads has found 4 phone signal(s) with area code 775, 212 for Mandy Norman at Knighted.
Where is Mandy Norman based?
Mandy Norman is based in Dublin, California, United States while working with Knighted.
What companies has Mandy Norman worked for?
Mandy Norman has worked for Knighted, Pet Dynasty, Lyft, Dsw Designer Shoe Warehouse, and Dimension Data.
How can I contact Mandy Norman?
You can use AeroLeads to view verified contact signals for Mandy Norman at Knighted, including work email, phone, and LinkedIn data when available.
What schools did Mandy Norman attend?
Mandy Norman holds Bachelors Of Science, Web Design & Interactive Media from The Art Institute Of California - San Francisco.
What skills is Mandy Norman known for?
Mandy Norman is listed with skills including Web Design, Dreamweaver, Photoshop, User Experience, Css, Illustrator, Graphic Design, and Interaction Design.
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