Head Of Macau Branch • Hsbc Life
CurrentGeneral Representative and Responsible Officer of the Macau branch
Mar 2024 - Present
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Mandy Donald Email & Phone Number
Insurance | Distribution & Channel Management | Proposition | Product Management
at
HSBC
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Insurance | Distribution & Channel Management | Proposition | Product Management
Location
Macao Sar, Macao
Company size
Who is Mandy Donald? Overview
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Quick answer
Mandy Donald is listed as Insurance | Distribution & Channel Management | Proposition | Product Management at HSBC, a with 192615 employees, based in Macao Sar, Macao. AeroLeads shows a matched LinkedIn profile for Mandy Donald.
Mandy Donald previously worked as Head of Macau Branch • HSBC Life at Hsbc and Head of Insurance Solutions | Global Private Banking & Wealth at Hsbc. Mandy Donald holds Bachelor Of Science (Bsc), Management from The London School Of Economics And Political Science (Lse).
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HSBC
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Profile bio
About Mandy Donald
Mandy Donald is a Insurance | Distribution & Channel Management | Proposition | Product Management at HSBC. Colleagues describe her as "Mandy is one of the most dedicated professionals I’ve worked with and is always willing to go extra mile to help you when needed. We’ve worked together as researchers and she was one of the top performing colleagues who inspired me a lot. Not only is she a valuable team member, she also strives for excellence and is always focused to deliver quality work. Mandy is a great problem solver and always gets things done in the most effective way. On a personal level, she’s charismatic, kind, and well-spoken, these are the qualities that have served her well as a leader." and "Mandy is an extremely talented and capable professional. She is the ultimate team player - results orientated, articulate, with an uncanny ability to motivate others to get things done. I was especially impressed with her ability to adapt and willingness to learn new agile delivery techniques in a digital transformation project I was running. As the business lead, she combined her extensive finance and insurance products and distribution processes to manage expectations of C-suite, balancing customer centricity, with business outcomes and priorities. "
Current workplace
Mandy Donald's current company
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Hsbc
7 roles
Mandy Donald work experience
A career timeline built from the work history available for this profile.
Head Of Insurance Solutions | Global Private Banking & Wealth
• Spearheaded the launch of a close architecture model by designing internal processes across sales and operations• Drove business initiatives to achieve double-digit growth through strategic planning and execution• Managed relationships with third-party external brokers, ensuring compliance and ensuring compliance and mitigating associated risks• Oversaw distribution risk management for both GPB and Retail Wealth businesses, implementing effective risk management frameworks
Mar 2022 - Mar 2024
Associate Director, Bancassurance Strategy / Principal, Digital Strategy & Growth Marketing
• Developed and implemented a comprehensive digital strategy to boost customer engagement and sales for banca partners• Designed and optimised omni-channel customer journeys, seamlessly integrating online and offline experiences to maximise conversion rates• Led the TDA project, successfully launching an award-winning sales engagement tool supported by data analytics, improving sales performance and customer insights• Analysed performance metrics to continually refine strategies and enhance the effectiveness of digital engagement effortsJob title changed to “Principal, Digital Strategy & Growth Marketing” with effect from Oct 2021 (organisation-wide transformation programme)
Sep 2021 - Mar 2022
Senior Jade & Top Tier Proposition Manager • Group Jade | Group Wealth Management
• Led Jade digital initiatives as product owner and workstream lead to deliver global capabilities for priority markets and drove development of High-Net-Worth (“HNW”) digital experience strategy• Collaborated with global CMB and GPB teams to streamline existing manual cross line of business referral processes with the support of technical solutions• Guided and supported Jade markets in the East to localise initiatives that were globally driven to uplift customer growth and wealth product penetration
Nov 2020 - Aug 2021
Senior Sales & Channel Development Manager • Distribution | Hsbc Life
• Focused on digital insurance development and led as business product owner for multiple digital projects• Developed omni-channel distribution strategy to enable life insurance sales in multiple channels
Sep 2018 - Nov 2020
Manager, Sales & Channel Development • Distribution | Hsbc Life
• Streamlined life insurance sales process and platforms ensure adherence to regulatory and internal guidelines• Worked with business analysts and tech. to determine business requirements for frontend and backend platforms • Led product launches to ensure materials were customer-centric and frontline were provided the necessary product and process training• Managed internal communications to ensure frontline had oversight of the latest initiatives HSBC Life were driving
Jul 2016 - Aug 2018
Management Associate • Retail Banking And Wealth Management
Jul 2014 - Jun 2016
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 192615 employees →
ML
Makayla Lewis
Colleague at HsbcConway, Arkansas, United States
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JZ
Jay Z
Colleague at HsbcBirmingham, England, United Kingdom
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TH
Thomas Ho
Colleague at HsbcVietnam, Viet Nam
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IP
Iain Peat
Colleague at HsbcGlasgow, Scotland, United Kingdom
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NL
Nate Lindquist
Colleague at HsbcMinneapolis, Minnesota, United States
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RG
Raveesh Grover
Colleague at HsbcSingapore
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BS
Bethan Smith
Colleague at HsbcDriffield, England, United Kingdom
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MK
Marianne Keliny
Colleague at HsbcEgypt
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TK
Thejish Kritik V
Colleague at HsbcBengaluru, Karnataka, India
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PS
Pruthviraj Shahane
Colleague at HsbcSolapur, Maharashtra, India
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Makayla Lewis
Colleague at HsbcConway, Arkansas, United States
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JZ
Jay Z
Colleague at HsbcBirmingham, England, United Kingdom
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TH
Thomas Ho
Colleague at HsbcVietnam, Viet Nam
View →
IP
Iain Peat
Colleague at HsbcGlasgow, Scotland, United Kingdom
View →
NL
Nate Lindquist
Colleague at HsbcMinneapolis, Minnesota, United States
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RG
Raveesh Grover
Colleague at HsbcSingapore
View →
BS
Bethan Smith
Colleague at HsbcDriffield, England, United Kingdom
View →
MK
Marianne Keliny
Colleague at HsbcEgypt
View →
TK
Thejish Kritik V
Colleague at HsbcBengaluru, Karnataka, India
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PS
Pruthviraj Shahane
Colleague at HsbcSolapur, Maharashtra, India
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4 education records
Mandy Donald education
Bachelor Of Science (Bsc), Management
Chinese Language Programme
Education record
Key Stage 3 (Year 7 - Year 9)
FAQ
Frequently asked questions about Mandy Donald
Quick answers generated from the profile data available on this page.
What company does Mandy Donald work for?
Mandy Donald works for HSBC.
What is Mandy Donald's role at HSBC?
Mandy Donald is listed as Insurance | Distribution & Channel Management | Proposition | Product Management at HSBC.
Where is Mandy Donald based?
Mandy Donald is based in Macao Sar, Macao while working with HSBC.
What companies has Mandy Donald worked for?
Mandy Donald has worked for Hsbc and Aia Hong Kong And Macau.
Who are Mandy Donald's colleagues at HSBC?
Mandy Donald's colleagues at HSBC include Makayla Lewis, Jay Z, Thomas Ho, Iain Peat, and Nate Lindquist.
How can I contact Mandy Donald?
You can use AeroLeads to view verified contact signals for Mandy Donald at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Mandy Donald attend?
Mandy Donald holds Bachelor Of Science (Bsc), Management from The London School Of Economics And Political Science (Lse).
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