Mandy R. Drew work email
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Mandy R. Drew personal email
Mandy R. Drew phone numbers
I lead UX research on Associate Experiences at Capital One, understanding ways rapidly advancing technology can help our 70k+ Associates thrive in their careers here.
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Sr. Equity Research StrategistCapital One Aug 2021 - Jan 2023Mclean, Virginia, United StatesUsing Mixed-Methods Transformative Research to Improve Design equity and inclusion. -
Ux Research Manager, Equity By DesignCapital One Sep 2019 - Jan 2023
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Artificial Intelligence And Conversational Machine Learning Researcher (Manager)Capital One Aug 2018 - Aug 2021
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Senior User Experience ResearcherWeddingwire Mar 2016 - Aug 2018Chevy Chase, Md -
Senior Ux StrategistBrightly Sep 2014 - Dec 2015Greater Grand Rapids, Michigan Area• Planned, conducted, and documented all user research activities.• Managed all Customer Discovery initiatives. • Researched, planned, and wrote all UX strategy documents.• Strategized wireframe design.• Optimized, managed, and analyzed Google Analytics and Google AdWords accounts.• Collaborated daily with clients, stakeholders, designers, developers, and other strategists. -
Usability Research AnalystOnline Buddies, Inc. Jul 2012 - Feb 2014Kendall Square, Cambridge• Usability research and customer development• In-person and remote usability test design, development, recruitment, implementation, and analysis• Heuristic analysis• User persona creation; scenario creation• Qualtrics survey design, development, implementation, and analysis,
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Associate Community Manager, Alleyoop.ComPearson Education Apr 2011 - May 2012501 Boylston St. Boston, Ma (Copley Square)• Served as Alleyoop ambassador to Pearson Corporation• Managed remote usability research management, design, recruiting, and implementation• Coordinated and executed customer development research • Moderated online learning communities. • Coordinated and managed interns and video contractors -
Associate Producer, Casting Director, Web Content Editor"Kickinkitchen.Tv" Nov 2009 - May 2011Kidscook Productions, Cambridge, Ma• Coordinated and managed all aspects of pilot webisode production shoot, overseeing a cast and crew of over 50 people.• Solicited and reviewed over 150 headshots and resumes and coordinated and conducted casting sessions, auditioning 100 teens and hiring and managing a casting production crew of 15 people.• Solicited resumes and researched, interviewed, and evaluated candidates for positions including writer, food stylist, website designer, musicians, set designers, editors, production crew members, and more.• Collaborated with remote website designers via Basecamp to edit website content, layout, and design.• Researched, wrote, and edited compelling copy and prepared and uploaded video and photo assets.• Researched and prepared legal releases, contest rules and regulations, user submission guidelines, and website terms and conditions to ensure adherence to the Children's Online Privacy Protection Act (COPPA) regulations.
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Tcru Closed Captioning CoordinatorWgbh Media Access Group Oct 2007 - Apr 2011• Managed all aspects of creation of time coded roll-up style (TCRU) closed captioning files for a variety of high-profile clientele including Google, PBS, A&E, Yahoo!, The History Channel, Netflix, IBM, Prudential, and more.• Researched, transcribed, proof-read, edited, spell checked, timed, placed, and formated caption files for pre-edited programs for national television broadcast and the Internet quickly and with an extremely high level of accuracy.• Coordinated stenography, routed and patched video and audio signals, interfaced with studio control, and live punched pre-formatted scripts for national television programming in real time, on air, including “The CBS Evening News,” “Survivor,” “The Late Show with David Letterman,” and many more.• Prepared and converted closed captioning files into a variety of different file formats and upload them for delivery to clients.• Converted, compressed, and edited video and audio files into formats suitable for use within Swift Closed Captioning software using Compressor, Final Cut Pro, and Quicktime Pro.
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Technical Production Assistant, "Design Squad" Season 2Wgbh Jun 2007 - Sep 2007• Provided technical support to camera crew by organizing, labeling, and distributing tapes and camera equipment and setting up and organizing shooting locations. -
Vm 120 Lab InstructorEmerson College Jan 2007 - May 2007• Instructed lab sections of Visual Media 120: Foundations in Visual and Media Arts Production, teaching students basic camera and microphone usage, website design, Final Cut Pro, and Photoshop. -
Video Production InstructorArea Iv Youth Center Aug 2005 - Dec 2005Cambridge, MaTaught digital video production and post-production to children and teens.
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Digital Video InstructorId Tech Camps May 2005 - Aug 2005Cambridge, MaTaught digital video production and post-production to children and teens during summer program. -
Student Marketing AssistantCentral Michigan University 2004 - 2005Assisted in the day to day marketing tasks of CMU's Online Programs
Mandy R. Drew Skills
Mandy R. Drew Education Details
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Media Production, History, Criticism, And Theory
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Broadcasting And Cinematic Arts -
Television Production -
Neilsen Norman GroupUx Certification
Frequently Asked Questions about Mandy R. Drew
What is Mandy R. Drew's role at the current company?
Mandy R. Drew's current role is Sr. Manager, Associate Experiences Research at Capital One.
What is Mandy R. Drew's email address?
Mandy R. Drew's email address is ma****@****son.com
What is Mandy R. Drew's direct phone number?
Mandy R. Drew's direct phone number is +161736*****
What schools did Mandy R. Drew attend?
Mandy R. Drew attended Emerson College, Central Michigan University, Lansing Community College, Neilsen Norman Group.
What are some of Mandy R. Drew's interests?
Mandy R. Drew has interest in Social Services, Civil Rights And Social Action, Education, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture.
What skills is Mandy R. Drew known for?
Mandy R. Drew has skills like User Experience Design, Video Production, Video Editing, Web Design, User Centered Design, Photoshop, Final Cut Pro, Omnigraffle, Powerpoint, Rapid Prototyping, Wireframes, Ux Design.
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