Amanda (Mandy) Sanders Email & Phone Number

Milwaukee, Wisconsin, United States

Facilitate the Federated Architecture program, architecture peer review process, and related architecture communities. Own and spearhead the redesign of the enterprise Authorization to Operate (ATO) process.

Milwaukee, Wisconsin, United States

- One of three home office employees selected for the pilot of a 3-month rotation on the Field Performance Team, with the goal of increasing exposure to NM's exclusive distribution network of trusted advisors and understanding of how the home office supports and interacts with our partners in the field- Helped stand up an ecosystem of federated architecture communities to aid in the creation and review of reference architecture, bubble up architecture concerns, and disseminate architecture guidance across the company- Established a peer review process for new architecture designs and decisions- Assisted in the creation and management of a reference architecture library and associated templates, request for comment process, and artifact review process- Created and executed a communication plan to improve visibility and perception of the Enterprise Architecture department including a monthly newsletter, lunch & learns, and Slack channel

Milwaukee, Wisconsin

Projects:Governance Lead for creation, execution, and eventual exit of Transitional Service Agreements (TSAs) in support of the separation of GE Healthcare from the parent company. Created and documented operational and governance process flows, work instructions, and RACIs. Project cut short when GE indefinitely postponed the sale of the Healthcare business. Bundled information to provide quick start when the project picks back up.Testing Lead for INNIO's implementation of Workday HCM, Talent & Performance, and Compensation modules. Documenting test strategy, creating tools for tracking test execution and issues, identifying testing team, facilitating the creation of test scenarios, and managing testing logistics.Co-Lead for INNIO’s Workday integrations. Assist with testing, implementation, and troubleshooting of payroll (ADP and LogaV), Jobvite, and OpenIAM integrations including vendor communication, configuration updates, and minor code changes.Project Manager for implementation of Kronos Workforce Ready.

Milwaukee, Wisconsin

Reported to Group VP of Operations with dotted line to VP Quality. Assigned to lead and assist with process improvement initiatives in various areas of the business, primarily working with Managers, Directors, and VPs.- Improved Supplier performance management by combining multiple Customer Service roles into a single Vendor Manager role. Gained better understanding of current state challenges by learning and performing pre-sale, order fulfillment, and post-sale support roles prior to project initiation. Created an algorithm and process for determining optimal workload distribution, managed communication plan, training plan, and rollout plan. Led a hack-a-thon for three Agile development teams to implement 14 small improvements in support of the new role. Combined Auto Hotkey scripts and vendor documentation across the three teams into a single source. - Facilitated multiple cross-functional process-mapping sessions in support of the Freight Triage and Freight Stabilization projects. Successfully reduced risk by leading the team in defining, estimating, and prioritizing gaps and improvement ideas as well as updating, consolidating, and indexing related documentation. Architected a Business Risk Management tool and simple Quality Assurance template for use by future project teams.- Improved quality and velocity of responses to large product crossover requests in support of National Accounts team, increasing win rate and reducing the need to pass work between 7 different teams. Created a template, script, and process for automating and tracking using Google Apps Script (JavaScript). - Received quarterly Innovation Champion award.

East Peoria, Il

Responsible for improving the Caterpillar Architecture Design Process (CADP) as well as ensuring process adherence and the creation of quality output by 40 Enterprise Architects and 100+ embedded architects. - Represented EA on GIS Demand Board, reviewing and prioritizing 10 –30 requests per week.- Facilitated the Architecture Intake process for triage and assignment of approved demand.- Upon joining the team, led the elimination of a three-month, 100+ request backlog through the use of triage “parties”, daily management updates, and the establishment of a fast path for low risk requests.- Developed and taught a quarterly 3-day training class on the EA Operating Model and CADP.- Assisted in creation and review of Architecture Work Plans and Architecture Design Documents.- Established, monitored, and reported on operational and governance performance metrics.- Facilitated the Architecture Review Board and Architecture & Security Review Process.- Founding member of GIS chapter of Caterpillar’s League of Extraordinary Innovators.- Owned and facilitated the Third-Party Hosting Assessment process for review and tracking of SaaS solutions.

East Peoria, Il

Provided infrastructure coordination for 30 – 35 concurrent projects. Later, led a global team of 30+ SRMs.- Led the project to develop and implement the GIS Solution Request Process (SRP). Responsible for roll-out and global adoption.- Coordinated requirements gathering, architecture, design, implementation, and QA for strategic initiatives including infrastructure projects for SAS Warranty implementation, Remedy deployment, and the new motor grader facility in North Little Rock.- Acted as a liaison between requesting business partner and the infrastructure and architecture teams, translating business and IT requirements into infrastructure designs. - Worked closely with Resource Commitment Managers to request and manage participation of server, storage, database, network, and middleware resources.- Created business cases and spend folders. Managed internal chargeback.- Managed training, mentoring, escalation, and SRM workload, as well as prioritization of 120+ new SRs/month. - Served as Product Owner for the SRP Business Process Manager (BPM) workflow automation tool. - Created and maintained metrics, including one that led to a 20% improvement in days to initial customer contact.- Promoted the use of Enterprise Architecture standards, virtualization, shared environments, and cloud. - Represented the team as SME on numerous projects including Cloud Readiness and Spend Folder Improvement.

East Peoria, Il

Utilized Project Management Institute (PMI) processes and tools to lead projects for the Oracle, Distributed DB2 UDB, and SQL Server teams. Also led a global, cross-platform team of database experts in researching, standardizing, and documenting best practices.- Led the project to deploy the first Mission Critical Oracle RAC / Oracle Data Guard implementation at Caterpillar. - Led team in creating standard, HA, and MC reference architectures for Caterpillar’s approved database platforms. - Served as Sarbanes Oxley Coordinator and ITSM OLA Analyst for the section, ensuring compliance with account management, service levels, and database security controls. - Assisted supervisor with internal chargeback, purchasing, and business plan tasks as needed and provided ongoing database license management for much of the Enterprise, managing licenses with total annual maintenance fees of more than $2M.

East Peoria, Il

Embedded within the database team. Led 15 projects for a total value prop of approximately $400K plus risk mitigation. - Created and implemented account management processes for Sarbanes Oxley compliance and assisted database support teams around the company in gaining compliance. - Reduced storage utilization and associated tape backups for the shared Oracle environment by more than 10%.- Improved tracking of database licenses across the enterprise for reuse and to avoid costly penalties.

East Peoria, Il

Filled role of lead DBA for e-Commerce databases and initiatives. Later, led the team of 6 - 8 Oracle DBAs.- Provided 24/7 Oracle database support for 150+ stand-alone and consolidated databases including software installation, maintenance, problem resolution, and database administration on various server platforms. - Authored Unix scripts and created jobs in Oracle Enterprise Manager to automate database restarts, monitoring, and routine maintenance tasks.- Managed team workload, led resolution of high impact incidents, and provided project management for large projects such as Oracle 9 upgrade and migration from HP-UX to AIX.

Bachelor’S Degree, Computer Science

Associate’S Degree, General Education