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Mandy Penn Email & Phone Number
Senior Director, Marketing- Segment Strategy
at
Universal Orlando Resort
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Director, Marketing- Segment Strategy
Location
Greater Orlando, United States, United States
Who is Mandy Penn? Overview
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Quick answer
Mandy Penn is listed as Senior Director, Marketing- Segment Strategy at Universal Orlando Resort, based in Greater Orlando, United States, United States. AeroLeads shows a matched LinkedIn profile for Mandy Penn.
Mandy Penn previously worked as Vice President of Marketing at Dart Interests and Industry Instructor at San Diego State University. Mandy Penn holds Marketing Analytics Executive Education Program from The Wharton School.
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Email format at Universal Orlando Resort
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Universal Orlando Resort
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Profile bio
About Mandy Penn
Senior Marketing leader in the travel and hospitality industry with a proven track record of successful leadership, outstanding business performance, and a passion for opening new theme parks and hotels. I've had the pleasure to be an integral part of opening the following: • Islands of Adventure in 1999 as an Attraction Operations Supervisor • The Wizarding World of Harry Potter - Hogsmeade and Diagon Alley in 2010 and 2014 as a Director of Marketing • 5 Universal Orlando Resort Hotels from 2014-2020 as a Senior Director of Marketing • 2 Universal Beijing Resort Hotels from 2019-2021 as a Senior Director of MarketingExperienced leader focused on delivering strategic vision across all marketing disciplines including Brand and Hotel Strategy, Communication Strategy, Digital and Social Marketing, Guest Experience, Product Development, CRM, Ecommerce, Trade Marketing, and Partnership Development.
Current workplace
Mandy Penn's current company
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8 roles
Mandy Penn work experience
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Vice President Of Marketing
Current
Nov 2023 - Present
Industry Instructor
CurrentInstructor for 2 Master's in Marketing courses at the SDSU L. Robert Payne School of Hospitality and Tourism Management.
Jan 2020 - Present
Senior Director, Brand And Marketing Strategy
Lead teams to accomplish business objectives through integrated brand, product, pricing, distribution, and marketing communication opportunities for all domestic and international tourist markets.
Jun 2021 - Oct 2023
Director-Sr. Director- Resort Sales And Marketing
Led the team through an 8-year period of 275% growth opening 5 new hotels focused on driving awareness, visitation, and affinity resulting in increased revenues and occupancies through all channels including Consumer Direct, Travel Industry Sales, and Groups/Meetings & Events.
Aug 2009 - Jun 2021
Senior Manager, Marketing And Sales
Accountable for the divisional leadership and overall business direction to include product development, strategic planning, departmental management, marketing communications, and technology enhancements including launching new commerce engines and consumer websites.
Sep 2006 - Nov 2009
Coordinator-Representative-Manager, Marketing
Responsible for developing compelling Universal Orlando vacation packages with aggressive pricing and value-added components tied to tickets, event content, and onsite/partner hotel product and benefits.
May 2002 - Aug 2006
Attractions Operations Attendant- Supervisor
Managed daily operation of numerous attractions and staff of 100+ team members ensuring an extraordinary guest experience while providing work direction, counseling, coaching, annual performance reviews and weekly employee schedules that correlated with park attendance, operating hours and daily budgets.Delivered world class guest service to millions of.
Dec 1991 - May 2002
3 education records
Mandy Penn education
Marketing Analytics Executive Education Program
The Wharton School
Mba, Business Administration And Management, General
University Of Central Florida
Bachelor Of Arts (Ba), Organizational Communications
University Of Central Florida
FAQ
Frequently asked questions about Mandy Penn
Quick answers generated from the profile data available on this page.
What company does Mandy Penn work for?
Mandy Penn works for Universal Orlando Resort.
What is Mandy Penn's role at Universal Orlando Resort?
Mandy Penn is listed as Senior Director, Marketing- Segment Strategy at Universal Orlando Resort.
Where is Mandy Penn based?
Mandy Penn is based in Greater Orlando, United States, United States while working with Universal Orlando Resort.
What companies has Mandy Penn worked for?
Mandy Penn has worked for Universal Orlando Resort, Dart Interests, and San Diego State University.
How can I contact Mandy Penn?
You can use AeroLeads to view verified contact signals for Mandy Penn at Universal Orlando Resort, including work email, phone, and LinkedIn data when available.
What schools did Mandy Penn attend?
Mandy Penn holds Marketing Analytics Executive Education Program from The Wharton School.
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