Mandy Meier Email & Phone Number

Alpharetta, Ga

Provide administrative support to the Executive Leadership Team Members, their team and department. Handle administrative & audit tasks associated with the Group Function(s) or as directed.Provide calendar support, make travel arrangements.Organize and coordinate business meetings, appointments and events.Provide ad hoc support and carry out specific projects/research to the wider function as requested.

Atlanta

• Provide operational support to the Vice President, Marketing - Events.• Support the planning and execution of company functions ranging from 18 to 500+ attendees. Duties to include venue searches, gathering quotes, menu planning, name tag production, list management and day of event production.

• Provided multi-level operational support for a 250-person global consulting firm.• Conducted administrative support for multiple members of the executive team, to include the CEO, COO, President, Client Executive, VP of Training and OCM, VP of Business Operations, Director of Accounting and Director of HR. • Responsible for reconciling expense reports and receipts for the executive team and various consultants and support accounting with invoicing and reimbursements. • Responsible for event planning for multiple corporate events, to include logistics, set-up, travel, meals, itinerary, materials distribution and scheduling-conflict resolution.• Developed and maintained excellent relationships with building management, facilities personnel, leasing agent and other vendors who provide services to the facility.

Atlanta, Ga

• Maintain Payroll• Conducted Monthly Departmental meetings• Work with senior management on increasing revenue by introducing new incentives• Train and counsel F&B management trainees • Collaborate with F&B Director to implement corporate business strategies and menu concepts• Increase check averages through strategic up-selling of food, wine, and alcohol• Participate in “We Care” program, which focused on aggressive customer service training program to improve guest satisfaction and increase service scores• Reintroduced new standards (Impact) to the department and re-trained entire staff• Assist Human Resources in conducting 90-day orientation• Monitor compliance with safety and sanitation standards

Atlanta, Ga

• Able to communicate the services of the hotel to gain commitment from the customer. Handle key accounts for the hotel, thus carrying a quota in the department.• Duties also include contract review and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.• Primary sales efforts are in Banquet Food, Beverage and Meeting Room Rental and may include menu planning, agenda setting, hotel meeting services, hospitality amenities, and special VIP requests. • Host site inspections, maintain strong customer relationships participate and may lead event meetings, and other staff meetings, and work as a team member with the sales and catering staff. Also work closely with other support staff.• Manage 6,200 square feet of flexible function / Banquet facility, Convention Setups, Restaurant, Bar and Room Service. Manage a staff of 22 or more.• Manage and operate F&B purchasing (Liquor, Linen, glassware and all items needed to operate outlets, banquets and Setup departments). Handle beverage cost controls.• Constantly revising menus and coming up with more exciting ideas to promote the hotel and increase revenue is part of my many responsibilities in promoting and generating more business. Assist in food cost control.• Manage and operate the Banquet and Setup departments. Our banquets consist of many corporate and social events.• Help and assist kitchen with purchase of items utilized in outlets.• Manage outside catering. • Implement all new service standards in all outlets and throughout hotel.

Bethesda, Md

• Manage, Plan and Execute Group Conventions from 10-500 attendees. • Create banquet catering menus and proposals. • Manage group room blocks representing 45% of hotel’s revenue. • Maintain internal relationships with all departments within the hotel. • Work directly with Banquets, Kitchen, Front Desk, Audio Visual team, and all other departments and Managers to ensure successful meeting/event execution.

Bethesda, Md

• Managed, Planed and Executed 7 to 10 Group Conventions up to 80 attendees.• Managed an annual $300K Catering quota.• Coordinated the preparation of catering events with various departments and serviced the account from the initial sale phase to the onsite coordination and management of the event.

Bethesda, Md

• Assisted in the Coordination of all detail aspects of client meetings being held at the Hyatt Regency Bethesda. • Managed own groups of 25 – 40 attendees.

Denver, Co / San Antonio, Tx / Bethesda, Md

• Provided quality customer service by coordinating all guest requests and their daily needs with other service departments, such as accounting, banquets, sales office and guest services.• Ran reports on daily operation activities and address any discrepancy in the Property Management System (P.M.S.).

San Antonio, Texas Area

• Worked in collaboration with architects to draft hand sketches into a softcopy format and provide blueprints by using Microstation software. • Designed, created and presented scheme boards displaying final look of buildings interior and exterior. • Researched and qualified suppliers for procurement of materials such as paint, carpet and fixtures used for contracts regarding multiple US Air Force bases, The Army Medical Museum, and residential projects.• Provided assistance in bookkeeping, filing, typing memos, and various other office chores.

Tehran, Iran

• Interacted with customers to identify their traveling needs and suggested traveling options. • Issued International and Domestic tickets.• Organized tours in the Middle East and Far East.• Lufthansa Ticketing agent Certified.

Architecture School

High School Diploma