Service Assurance Manager At Rogers Communications
Jan 2019 - Aug 2021
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Amanda Murray Email & Phone Number
Experienced Telecommunications Manager and Workforce Leader
1 work email found
@utoronto.ca
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
Experienced Telecommunications Manager and Workforce Leader
Location
Whitby, Ontario, Canada
Who is Amanda Murray? Overview
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Quick answer
Amanda Murray is listed as Experienced Telecommunications Manager and Workforce Leader based in Whitby, Ontario, Canada. AeroLeads shows a work email signal at utoronto.ca and a matched LinkedIn profile for Amanda Murray.
Amanda Murray previously worked as Service Assurance Manager at Rogers Communications at Rogers Communications and Service/Maintenance Manager at Rogers Communications. Amanda Murray holds Certificate In Human Resources Management from University Of Toronto.
Company email context
Email format at utoronto.ca
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{first}.{last}@utoronto.ca
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AeroLeads found 1 current-domain work email signal for Amanda Murray. Compare company email patterns before reaching out.
Profile bio
About Amanda Murray
Specialties: Certified Six Sigma Green Belt, Business Analysis, Human Resources, Negotiations and Mediation.
Listed skills include Leadership, Six Sigma, Call Centers, Contract Negotiation, and 10 others.
9 roles · 23 years
Amanda Murray work experience
A career timeline built from the work history available for this profile.
Service/Maintenance Manager
Sep 2017 - Jan 2019
Manager Wireline Access Networks
May 2017 - Sep 2017
Senior Operations Maintenance Dispatcher
- Leadership role in a 24-7 environment
- Collection and analysis of data to create and/or distribute ad hoc or recurring reports to management
- OMD SME for cross-functional projects such as software transitions and inventory management
- Organize and assist with coaching and training
Oct 2014 - May 2017
Operations Maintenance Dispatcher/Service And Installations Dispatcher
- Monitoring and analyzing data from the HFC network tools and call volume to identify issues
- Communicating with stakeholders
- Allocating resources to resolve issues
- Prioritizing, tracking, and resolving escalations from various sources
- Jeopardy management
Aug 2006 - Oct 2014
Technical Services Representative
Provided technical support to cable customers as required.
Jun 2005 - Aug 2006
Vice President
Metro Cable Association
Grievance handling and daily activities related to the oversight and enforcement of the current Collective Agreement for the Metro Cable TV Maintenance and Service Employees Association. Completed negotiations with the collective bargaining team which resulted in a ratified agreement for our membership.
Sep 2012 - Apr 2015
Acting Business Analyst
Rogers Communications
Compiling data, generating and distributing reports. Updating dashboards. Trend analysis.
Apr 2010 - Jun 2010
Customer Account Representative
General Motors Acceptance Corporation Of Canada
2003 - 2005
~2 yrs
5 education records
Amanda Murray education
Certificate In Human Resources Management
Hon Ba, Sociology, Political Science, English
Certificate In Alternative Dispute And Conflict Resolution
Kingston Centre For Mediation Education And Development Inc.
Certificate In Negotiation Skills, Industrial Relations
Queens University Irc
Certificate, Business Analysis
University Of Toronto
FAQ
Frequently asked questions about Amanda Murray
Quick answers generated from the profile data available on this page.
What is Amanda Murray's role at their current company?
Amanda Murray is listed as Experienced Telecommunications Manager and Workforce Leader.
What is Amanda Murray's email address?
AeroLeads has found 1 work email signal at @utoronto.ca for Amanda Murray.
Where is Amanda Murray based?
Amanda Murray is based in Whitby, Ontario, Canada.
What companies has Amanda Murray worked for?
Amanda Murray has worked for Rogers Communications, Rogers Communications Partnership, Metro Cable Association, and General Motors Acceptance Corporation Of Canada.
How can I contact Amanda Murray?
You can use AeroLeads to view verified contact signals for Amanda Murray, including work email, phone, and LinkedIn data when available.
What schools did Amanda Murray attend?
Amanda Murray holds Certificate In Human Resources Management from University Of Toronto.
What skills is Amanda Murray known for?
Amanda Murray is listed with skills including Leadership, Six Sigma, Call Centers, Contract Negotiation, Project Planning, Team Leadership, Change Management, and Cross Functional Team Leadership.
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