Mandy Nelson Email & Phone Number

Leek

Currently taking an indefinite work break

PMO Manager

London, United Kingdom

Working as part of the Change Management Strategic Planning team the role has involved:• Providing essential insight on existing Programmes and Portfolios to the Strategic Business Transformation Programme team to support the development of a 3 year Transformational roadmap• Provision of Executive/Board level reporting across the whole portfolio of change activity• Development and maintenance of high level milestone and key dependency reporting• Development of a… Show more Working as part of the Change Management Strategic Planning team the role has involved:• Providing essential insight on existing Programmes and Portfolios to the Strategic Business Transformation Programme team to support the development of a 3 year Transformational roadmap• Provision of Executive/Board level reporting across the whole portfolio of change activity• Development and maintenance of high level milestone and key dependency reporting• Development of a resource supply and demand workbook to support Change resourcing Show less

Adminre Telford

Responsible for the end to end small change process, delivering essential business change to the business in a timely and effective manner, the role has involved:• Process design and implementation• Governance framework, reporting standards and effective tracking mechanisms• Business and IT engagement, bringing together cohesive teams focused on delivery• Turning a failing process round and building business confidence in delivery

Swindon, United Kingdom

Highly valued member of the HR Transformation Programme during it's initiation and early design stage, accountable for:* Set up and adherence to all Nationwide Change Framework methodologies including, RAIDS, * Financial budgets/management, resourcing, Governance structures/reporting and Programme level/detailed Project level planning* Design and facilitation of programme level planning workshops and clear communication of the programme objectives and outcomes*… Show more Highly valued member of the HR Transformation Programme during it's initiation and early design stage, accountable for:* Set up and adherence to all Nationwide Change Framework methodologies including, RAIDS, * Financial budgets/management, resourcing, Governance structures/reporting and Programme level/detailed Project level planning* Design and facilitation of programme level planning workshops and clear communication of the programme objectives and outcomes* Constructive and pragmatic challenge and support to the Programme Management team based on previous knowledge and experience of similar programmes Show less

Having worked in Financial Services for over 30 years, I took the opportunity to accept redundancy and enjoyed some down time at our holiday home in France. During this period I set up a Limited Company, Pine Tree Projects, to provide contract Project Management/Portfolio/Governance/PMO services.

Leek/Manchester

PMO Manager supporting the shaping, sequencing and prioritisation of the Co-operative Banks ambitious 3 year, £700m+ transformation agenda. Key achievements include:• Continuous improvement of Governance processes, including: * Improved financial controls and management information * The introduction of a balanced score card approach to prioritisation * Planning and facilitation of key prioritisation meetings with senior executives … Show more PMO Manager supporting the shaping, sequencing and prioritisation of the Co-operative Banks ambitious 3 year, £700m+ transformation agenda. Key achievements include:• Continuous improvement of Governance processes, including: * Improved financial controls and management information * The introduction of a balanced score card approach to prioritisation * Planning and facilitation of key prioritisation meetings with senior executives * Design, development and management of detailed portfolio schedules * Identification and management of dependencies and milestones * Identification and management of portfolio level risks and issues * Quality Assurance of submissions into Governance Forums• Development of an Integrated Transformation Plan, results included: * Improved collaboration and planning between delivery streams * Identification of major milestones and dependencies at appropriate levels for various governance bodies * Simplified and appropriate reporting to different levels of Governance bodies * Strategic risks and issues identified and managed * The integrated plan was used effectively in managing key external stakeholder meetings e.g. FSA reviews Show less

Leek, Staffordshire

Change Manager sought after to undertake various roles during this time which included:• PORTFOLIO MANAGEMENT I was responsible for all aspects of governance and portfolio management with annual investments of £30m+. Key responsibilities included: * Financial control and reporting of the overall portfolio of change * Secretary to Governance Forums * Quality Assurance of Projects going through Governance processes * Development and management of… Show more Change Manager sought after to undertake various roles during this time which included:• PORTFOLIO MANAGEMENT I was responsible for all aspects of governance and portfolio management with annual investments of £30m+. Key responsibilities included: * Financial control and reporting of the overall portfolio of change * Secretary to Governance Forums * Quality Assurance of Projects going through Governance processes * Development and management of the portfolio schedule, milestones & dependencies * Identification, management and escalation of Portfolio level risks and issues • CHANGE FUNCTION OPERATIONS MANAGER I improved the effectiveness of the operations team through a number of interventions, key examples being: * Redesign and implementation of new systems and processes for budgetary control * Design and implementation of a detailed resourcing model for 100+ staff * Simplified operational MI across a balanced scorecard for the Change Function• PROJECT MANAGEMENT, a recent example: I was the lead on a key workstream responsible for developing a Premises Strategy for the combined Britannia/Co-operative Head Office locations following their merger, results included: * Detailed analysis of large volumes of complex people, building, contract, costs and organisation design data * An innovative but simple way of combining and distilling the key attributes of the data analysed through large pictoral representations * The presentation received a standing ovation from the Executive team * The proposed Strategy was adopted and numerous Projects were subsequently initiated to implement the strategy Show less

Leek, Staffordshire

The Member Business comprised of all Sales and Service Channels, Marketing & Customer Insight, Product Development and Operational Processing. I was Secretary to the Member Business Management Board meetings and facilitator of the Sales and Marketing Plans on behalf of the Director.Following the development of a new 4 year Corporate Strategy and the implementation of industry leading Customer Insight and modelling systems, I identified the need for a strategic re-design of the Sales &… Show more The Member Business comprised of all Sales and Service Channels, Marketing & Customer Insight, Product Development and Operational Processing. I was Secretary to the Member Business Management Board meetings and facilitator of the Sales and Marketing Plans on behalf of the Director.Following the development of a new 4 year Corporate Strategy and the implementation of industry leading Customer Insight and modelling systems, I identified the need for a strategic re-design of the Sales & Marketing plans & MI. My key achievements included:* A step change in the way in which the Sales and Marketing plan was developed* Re-assessment of overall targets in the Corporate Plan* A new sophisticated centralised MI system * Improved Board reporting* Huge improvements in the ability for accurate operational planning Show less

Leek, Staffordshire

Following my successful outsourcing of our internal Printing and Stationery department, I took on the role of managing a number of key 3rd party suppliers for the provision of printing and stationery good and services, including the Royal Mail.

Leek, Staffordshire

I was the Project Manager or Stream Lead on a number of significant change programmes.

Leek, Staffordshire

Various roles, from Junior to Team Leader implementing major new technologies.

Leek, Staffordshire

Junior roles within the organisation including Mailing Clerk, Arrears Clerk, Computer Operator.