Mandy Olivier Email & Phone Number

United Kingdom

Key Responsibilities:1. Product Configuration, Loading, and Testing:• Manage and maintain configuration, loading, and testing of products for sale across all client systems in EMEA, NA, and APAC2. Client Support Administration:• Triage and manage requests submitted via the client support portal.• Troubleshoot and diagnose complex technical issues and service-related challenges.3. Reporting and Data Analysis:• Build and verify client-specific reports.• Filter and analyze results to ensure accuracy and relevance.4. Communication and Collaboration:• Maintain effective communication with internal technical teams, external clients, and third-party partners.• Provide clear and concise daily progress and project status updates to clients and internal teams.5. Quality Assurance and Testing: • Conduct testing on new software releases.6. Innovation and Continuous Improvement:• Continuously review and refine internal and external processes and systems for efficiency.

Farnborough, England, United Kingdom

1. Identifying and Assessing Needs • Identifying students with special educational needs. • Conducting assessments to understand individual student needs. • Collaborating with specialists (e.g., educational psychologists, speech and language therapists) to gain insights into student requirements.2. Developing and Implementing Individualized Education Plans (IEPs) • Creating and regularly updating IEPs tailored to each student’s unique needs. • Setting specific, measurable, achievable, relevant, and time-bound (SMART) goals. • Monitoring progress and adjusting strategies as needed.3. Teaching and Adapting Curriculum • Planning lessons that cater to the abilities and needs of SEN students. • Modifying teaching methods, resources, and materials to suit diverse learning styles. • Ensuring accessibility for students with physical, sensory, or cognitive impairments.4. Supporting Emotional and Social Development • Helping students build confidence, resilience, and self-esteem. • Addressing behavioral challenges in a constructive manner.5. Collaboration with Colleagues and Families • Working closely with other teachers, teaching assistants, and SEN coordinators to implement effective support strategies. • Liaising with parents or guardians to keep them informed of their child’s progress. • Offering guidance to families about additional resources and support services.6. Maintaining Records and Documentation • Documenting student progress and maintaining records of interventions and outcomes. • Preparing reports for parents, school management, and external agencies. • Ensuring compliance with legal and school policies related to SEN education.7. Professional Development • Keeping up-to-date with best practices in SEN education. • Attending training sessions and workshops to enhance teaching skills and knowledge.8. Promoting Inclusion • Advocating for the needs of SEN students within the school environment.

Reading, England, United Kingdom

Primary and SEND

South Africa

Since beginning my career in 2007 with a B.Ed Bachelor's degree, I have developed a diverse 15-year professional trajectory as a Primary and Special Needs Educator. My expertise spans mentoring individuals with varying intellectual abilities. This experience has refined my skills in customer service, creativity, empathy, reliability, and time management, all critical in corporate environments.I believe in the broad applicability of educational skills in various sectors. My commitment to excellence is evident in my ability to excel in both team-oriented and autonomous roles. Special needs education, where I have gained significant understanding and practical knowledge, remains a key area of passion for me.My credentials include a DBS check and comprehensive safeguarding training, ensuring my suitability for positions requiring high integrity and trust. I am eager to apply my refined abilities in new professional contexts, driven by a passion for innovative problem-solving, empathetic leadership, and adept crisis management.Professionally, education has been a journey of continual growth and skill enhancement. I am excited about the prospect of leveraging my unique skill set in a wider professional sphere.Professional Development and Additional Qualifications:AAC Training, Autism – Hands on Autism training.Timian – Course in Challenging Behavior Management.Eureka School – Course on Autism and Related Issues.Professional Responsibilities:Tailoring individual and small group instruction, adhering to the UK curriculum.Developing innovative teaching methods to meet unique needs.Collaborating with multidisciplinary teams, including social workers and therapists, to create holistic education plans.Engaging with parents and caregivers to align on educational goals.Overseeing extracurricular learning, ensuring inclusive and diverse experiences.Maintaining detailed administrative records.Implementing technology in lesson planning and resource creation.

South Africa

City Of Johannesburg, Gauteng, South Africa

Armature winders locate and repair or replace the broken parts of electric motors, or where the coils are burned out or damaged, and to repair or replace them. Wire coils constitute one of the most important parts of any electrical machine. These machines runs production lines and are very important in many factories where manufacturing of products takes place. I was responsible to communicate with clients and to keep them up to date on progress when repairs had to be done or when new motors had to be supplied. Collecting and dropping of products and being the link between the companies. Making sure that we delivered the best service.

South Africa