Mandy Ossana Email & Phone Number

United States

Project Manager• Managed renewal infrastructure windows and Unix servers. • Migrating domains and applications from old infrastructure to new infrastructure. • Manage and track all project activity in Program Project Risk Tool (PPRT).• Managed projects which included moving applications off of servers and onto virtual servers.• Created and managed an excel spreadsheet tracker to track all 196 mnemonics thru the renewal process.

Kansas City, Missouri Area

Project Manager• Managed renewal infrastructure windows and Unix servers. • Migrating domains and applications from old infrastructure to new infrastructure. • Manage and track all project activity in Program Project Risk Tool (PPRT).• Managed projects which included moving applications off of servers and onto virtual servers.• Created and managed an excel spreadsheet tracker to track all 196 mnemonics thru the renewal process.

Olathe, Ks

Technology Project Manager• Managed storage migration project across infrastructure organization.• Create Work Breakdown Structures (WBS) with tactical and strategic solutions.• Managed building out Global Load Balancing infrastructure and pointing DNS traffic to it. • Present technical production changes to Change Approval Boards (CABs) to receive approvals to make logical and physical production changes. • Migrating domains and applications from old infrastructure to new… Show more Technology Project Manager• Managed storage migration project across infrastructure organization.• Create Work Breakdown Structures (WBS) with tactical and strategic solutions.• Managed building out Global Load Balancing infrastructure and pointing DNS traffic to it. • Present technical production changes to Change Approval Boards (CABs) to receive approvals to make logical and physical production changes. • Migrating domains and applications from old infrastructure to new infrastructure. • Managed projects that Upgraded End of Life (EOL) servers and storage.• Manage and track all project activity in Program Project Risk Tool (PPRT).• Managed projects which included moving applications off of servers and onto virtual servers. Show less

Technology Project Manager• Managed storage migration project across infrastructure organization.• Create Work Breakdown Structures (WBS) with tactical and strategic solutions.• Managed building out Global Load Balancing infrastructure and pointing DNS traffic to it. • Present technical production changes to Change Approval Boards (CABs) to receive approvals to make logical and physical production changes. • Migrating domains and applications from old infrastructure to new… Show more Technology Project Manager• Managed storage migration project across infrastructure organization.• Create Work Breakdown Structures (WBS) with tactical and strategic solutions.• Managed building out Global Load Balancing infrastructure and pointing DNS traffic to it. • Present technical production changes to Change Approval Boards (CABs) to receive approvals to make logical and physical production changes. • Migrating domains and applications from old infrastructure to new infrastructure. • Managed projects that Upgraded End of Life (EOL) servers and storage.• Manage and track all project activity in Program Project Risk Tool (PPRT).• Managed projects which included moving applications off of servers and onto virtual servers. Show less

Technical Support SpecialistMandy, successfully found and fixed an upload issue that would have cost the company $220,000 a year. Mandy, determined an issue with uploads to the Sprint Billing System it was putting over 100 customers in collection that should not have been. Convinced the vendor to review their code and fix the issue on their side.Mandy determined all the project documentation for team members to use while on call was not accurate. Platform EngineerMandy… Show more Technical Support SpecialistMandy, successfully found and fixed an upload issue that would have cost the company $220,000 a year. Mandy, determined an issue with uploads to the Sprint Billing System it was putting over 100 customers in collection that should not have been. Convinced the vendor to review their code and fix the issue on their side.Mandy determined all the project documentation for team members to use while on call was not accurate. Platform EngineerMandy determined a solution on a project that required 80 servers to be upgraded. Was able to find redeploy parts to use saving the company and project $15,000. Mandy was assigned, after 6 months on the job to work all root cause tickets, the SLA on these tickets are 2 to 5 days for a resolution. Mandy, implemented a new process for root cause tickets only. This allowed the problem to be resolved in less than 5 days.Vendor Manager AnalystMandy received a patent recognition for design and code of a hardware/software tracking tool, used by the Sprint Engineering team and Vendor Contract Management team for the past 3 years. Mandy on a daily bases negotiated pricing for projects that saved $500 to $5,000 per project depending on the equipment that was being purchased. Mandy, analyzed data for a new tracking tool that Sprint wanted to adopt, worked with 8 different IT groups doing GAP analysis and system requirements. Show less

Mandy, designed and developed patient accounting medical software applications in Visual Basic & SQL.Mandy, analyzed and tested code before it was put into production.Created test cases for applications that were moving into production.Mandy, determined when code had an issue, fixed the coding issue and then retested the software before moving to production.