MuseumINSIDER researches and publishes leads and market intelligence information for companies and consultants who work in the museums and heritage sector. From major national institutions like the British Museum, the Louvre and Smithsonian, to local authorities and city governments, we publish the Tenders, RFPs, Leads and Opportunities that you need to grow your business.

Led business development and sales for cloud-based data collection and reporting systems designed to measure indoor air quality and reduce the carbon footprint in commercial spaces. Project managed pilots with key partners and stakeholders during company rebranding and launch of new AI-driven predictive maintenance tool.

Recruited by senior leadership to rejoin the company and focus specifically on strategic client relationships while simultaneously identifying untapped markets and business opportunities. Over the course of my employment I was promoted twice and served as both the Director of Account Management and Director of Sales. Major duties included:• Developing profitable partnerships and establishing creative alliances with key influencers and stakeholders at major cultural institutions • Forging strong collaborations with cross-functional internal departments focused on project budgets and schedules, client satisfaction and retention, and adherence to contracts and the organizational mission • Establishing strategic initiatives, marketing campaigns, best practices and programs to propel the achievement of organizational goals• Serving as a thought leader for the company with a specific focus on new media projects

Instructor for Museums and Technology Practicum at USF’s Graduate Program in Museum Studies.

Oversaw public facing revenue generation teams at Chabot including Box Office, Public Programs, Facility Rentals, Birthdays, Scouts, Group Sales, Sleepover Programs, and negotiating contracts and managing vendor relationships for the museum’s café, store, summer camp and Laserium planetarium experience. Supervised a team of 15+ Visitor Experience staff members.

Oversaw museum partnerships and sales for the print-on-demand program to premier institutions including MoMA, British Museum, Brooklyn Museum, de Young Museum, High Museum of Art, MFA Boston and SFMOMA. Primary duties included coordinating and leading the installation of new touchscreen kiosks for key clients; managing the audit and negotiation of artist & estate royalties and image licenses; and identifying new growth opportunities and product offerings in conjunction with internal resources and museum & industry partners. Worked closely with V.P. of Business Development to update sales metrics, adjust forecasting and maintain an active pipeline.

Motivated and organized Board to create engaging programs and networking events, promoted programs and membership, led annual board retreat and managed budget for 501c3 non-profit. Successfully led development and launch of new Cultural Connections website.

Oversaw Journal Sales Department for domestic and international sales of electronic publications. Developed regional sales strategies to maximize revenue, created and executed sales and marketing campaigns, and led team to raise revenue by 23% over previous year. Additional duties:• Worked with individual sales representatives to create pipelines and achieve sales goals• Built new sales team, developed training materials and established best practices and procedures• Negotiated contracts with domestic and international consortia• Contributed on Senior Management Team to promote company standards, share ideas and propose solutions for new policies, approve budgets and spending, and support the company’s mission, values and vision

Developed business by securing new accounts and retaining existing accounts for the Western Region of the United States and all of Canada. Produced sales presentations and proposals, responded to RFPs and generated reports to reach and surpass sales targets. Provided strategic planning and day-to-day management of on-site staff for multiple ongoing audio tour operations at leading museums and cultural attractions.