Mandy Chiu is a Director of Customer Support | Project Manager | Educator. She is proficient in Mandarin. Colleagues describe her as "Mandy and I worked together on the CX Team at Edmodo. As a Tech Lead, Mandy provided excellent evaluation and testing support, adhering to quality assurance metrics, improving the user experience worldwide. Her background as a Master Teacher and district-level Program Manager was evident in the efficient and personalized support given to the Enterprise Account Management, Design, Product, and Engineering teams. Mandy’s work ethic, attention to detail, and cheerful nature would be an asset to any team. " and "Mandy is enthusiastic, diligent and coachable! She is incredibly organized and hardworking with high technical aptitude and problem solving skills. Along with answering support questions with thoughtfulness and thoroughness, she worked cross functionally with the QA team to ensure the delivery of high quality software. Moreover, Mandy is a team player who will go above and beyond to provide a positive customer experience. She is an absolute joy to work with. I highly recommend Mandy to any organization! "