Supporting the President and Vice President with administrative tasks, such as managing emails, calendaring, scheduling meetings, and maintaining files and records.Acted as a point of contact between the company and partners or contractors, handling communications professionally and writing meeting minutes to ensure clarity and accountability.Assisted with financial transactions, including invoicing, budget tracking, and expense management.Provided support to project managers and construction teams with logistics, procurement, and project tracking.Liaised with GMED for Soil Inspection and Land Survey, ensuring compliance with relevant standards.Communicated with CDFW and Waterboards for compliance regarding stormwater inspection and biomonitoring, ensuring seamless project execution within the construction industry.Collaborated closely with multiple contractors, consultants, and legal firms to ensure compliance with the California Building Code.Liaised with LA County Public Works and communicated with inspectors to understand any compliance deficiencies on the job site.Key Project:I acted as the key point of contact overseeing various facets of the project. Specifically, as the executive's representative and owner of the project, I liaised with Sikand for civil engineering matters, coordinated with Hunsaker for water infrastructure and wastewater treatment initiatives, and facilitated communication with KWC regarding utilities to address any conflicts that arose during the project's execution.Facilitated preparation of contracts, agreements, and financial reports as Executive Assistant to C-level executives, showcasing adeptness in Salesforce, Microsoft Suite, Asana.

Worked for a logistics company, I managed transportation within the US and outside, dealt with LTL and FTL shipments.Worked in cloud-based transportation management platform and was able to seamlessly connect shippers and agents with carriers.Optimized clients’ service and price requirements with a carrier’s transit times and operational strengths, performed tracking and tracing for their shipments to provide the best service.Used multimodal TMS logistics software to quote, book, track and manage freight transport through delivery.Dealt with the following cargo trailers for LTL or FTL shipments: Semi-trailers, flatbeds, step decks, dry vans, reefers, box trucks and tankers.Achievement: Successfully streamlined transportation logistics for a diverse range of shipments, both domestically and internationally, by managing both LTL and FTL shipments and implementing a cloud-based transportation management platform. Effectively optimized service and pricing requirements for clients by aligning with carrier transit times and operational strengths, resulting in improved efficiency and cost-effectiveness. Additionally, provided comprehensive tracking and tracing services for all shipments, ensuring timely delivery and client satisfaction

Acted as the primary point of contact for the CEO, managing their schedule and coordinating meetings, appointments, and travel arrangements. Assisted in preparation by researching, gathering, and organizing information.Managed and organized the CEO's email, mail, and phone correspondence. Kept contact database up to date.Assisted the CEO in the development and implementation of projects and initiatives.Organized and coordinated company events, such as conferences, seminars, and trade shows.Assisted in the creation and distribution of company-wide communication, such as newsletters and internal memos.Assisted in the research and implementation of new technologies to improve company operations and efficiencies. Such as a new marketing strategy and relationship management system that helped improve communication and engagement with clients. Also, the implementation of employee training program.Assisted in the research and analysis of industry trends and competitor activity to inform company strategy.Assisted in the creation and management of the company's social media presence. Coordinated and managed the CEO's participation in community and industry organizations.Assisted in the management and analysis of the company's financial performance and budgeting.Prepared and edited correspondence, reports, and presentations for the CEO. Assisted with the management of the CEO's budget and expenses. Performed research and gathering information as requested by the CEO.Assisted in the development and implementation of company policies and procedures. Represented the CEO at meetings and events, as necessary.Maintained confidentiality in all aspects of the CEO's work and the company's operations. Supported and helped company to grow.Successfully enhanced client relationship management tools and processes, resulting in strengthened client connections and increased satisfaction.

Helped Amazon sellers to reinstate their seller accounts due to account suspensions and deactivation, listing removals, lost or damaged inventory.Wrote plans of action and appeals to the Seller Performance Team for the following suspensions: ASIN Variation – Suspension, Counterfeit Removal, Drop shipping, Failed Verification, Fair Pricing Policy Violation, FBA Lost or Damaged Inventory, Forged/Manipulated Invoice, Fraud or Illegal Activity, Hacked Account, Listing Reinstatement – IP (Trademark, Copyright (DMCA), Patent), Locked Account, Lost / Damaged Inventory, LSR, Merchant Account Suspension, ODR – Listing Reinstatement, Related Accounts (2 accounts & no other issues), Restricted Products, Review Manipulation, Safety Violation –Listing Reinstatement, Seller Code of Conduct, Vendor Account Suspension.Created appeal amendments and revisions.Wrote escalation appeals to the Legal Department of Amazon after initial appeal was refused by Seller Performance Team.Worked closely to identify the root cause of infringement complaint for each client's case.Provided initial consultations on all Amazon matters over the phone and e-mail.Managed clients' accounts via SalesforceAchievement: By meticulously drafting plans of action and appeals, managing escalated appeals to Amazon's Legal Department, and providing expert guidance via phone and email consultations, I successfully achieved an outstanding success rate of 9 out of 10 sellers successfully reactivating their Amazon accounts. Additionally, maintained diligent oversight of all seller accounts through Salesforce, ensuring proactive monitoring of account health and contributing to overall client satisfaction and retention.

I supervised a staff of 7 locally employed staff (LES) who ran the embassy mechanical room, motor pool and cleaning department.Organized Embassy events and conferences, meetings and managed diaries of Ambassador and Home-Based StaffDealt with correspondence, complaints and queries, prepared letters, presentations, and reports.Managed travel section and shipping, as well as manage the customs, procurement, contracting and housing operations.Managed multiple properties of Home-Based Staff employees, worked with Main Accountant to execute a management plan of the properties.Arranged travel and accommodation for all Home-Based executives.Prepared expense reports and worked with Accounting Department to prepare and manage budgets for Home Based Staff properties. Traveled to property to maintain oversight.Acted as a first point of contact for Home Based StaffDid research as it related to current personal and property projects.Achievement: Effectively managed diverse embassy operations, including supervising staff, organizing events, managing diaries, handling correspondence, overseeing travel and housing logistics, and conducting research, ensuring efficient embassy functioning and high-level support for Home-Based Staff.

Held trainings to define objectives and KPIs, identify performance gaps of my team and ask for feedbackSet goals for performance and deadlines in ways that comply with company’s plans and visionOrganized workflow and ensured that employees understand their duties or delegated tasksMonitored employee productivityProvided constructive feedback to my staff abot their performanceProvided coaching