Engage with customers in a friendly and professional manner to understand their needs and provide solutions.Resolve customer complaints and issues in a timely and satisfactory manner, escalating to management when necessary.Negotiate/close deals and handle complaints or objections.Maintains quality service by establishing and enforcing organization standards.Manage all visa renewals/cancellations, medical and labor permits, trade license issuance/renewal, incorporation, liquidation and other client applications.

Focus on developing strong relationships with clients to understand their needs and provide tailored solutions.Maintain deep knowledge of ECH's services, such as company formation, PRO services, and business consultation, to effectively communicate benefits to clients.Actively source new business leads and follow up on potential clients through various channels like cold calling, networking events, and online platforms.Meet or exceed monthly and quarterly sales targets, contributing to the company’s growth objectives.