Manesh Nichani

Manesh Nichani Email and Phone Number

Senior Client Success Partner- Asiaverify | KYB, UBO and RegTech @ AsiaVerify
singapore, singapore
Manesh Nichani's Location
Mumbai, Maharashtra, India, India
About Manesh Nichani

I'm a professional with over 15+ years of total experience in Client Management roles with various public listed companies.I currently work at AsiaVerify (UNSD Information Technology Pte Ltd), It is a RegTech company offering instant verification services that enable users to streamline workflow for Know Your Business (KYB), Ultimate Beneficial Owner (UBO), Know Your Customer (KYC), Anti-Money Laundering (AML) as well as addressing other compliance challenges.Prior to this, I was working with Sterling as a Client Success Leader for APAC region. Sterling is a Public listed company (NASDAQ: STER). Sterling is a leading provider of background and identity services that offers background and identity verification to help over 50,000 clients create people-first cultures built on a foundation of trust and safety. Sterling’s tech-enabled services help organizations hire and screen candidates efficiently.As a Client Success professional, my core competency are:People Management: Vast experience of building and nurturing relationships with C-Suite Executives at client's end as well as handling teams across continents.Account Management: Experienced handling large portfolio of MNC with year on year revenue growth.Strong Business Acumen: Focus on process and product excellence to meet Key Performance Indicators.Strong Analytical Skills: Deriving key business impact from data and implementing a solution based on analysis.Prior to AsiaVerify, I have worked with 3 other public listed companies -Sterling (NASDAQ: STER)Club Mahindra (NSE: MHRIL)Convergys that is now called as Concentrix (NASDAQ: CNCX).

Manesh Nichani's Current Company Details
AsiaVerify

Asiaverify

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Senior Client Success Partner- Asiaverify | KYB, UBO and RegTech
singapore, singapore
Website:
asiaverify.com
Employees:
2
Manesh Nichani Work Experience Details
  • Asiaverify
    Senior Client Success Partner
    Asiaverify Mar 2024 - Present
    Singapore
  • Sterling
    Client Success Leader - Apac Region
    Sterling Aug 2016 - Mar 2024
    Mumbai, Maharashtra, India
    • Represent Sterling as the APAC Leader.• Handling team of Account Managers span across APAC and ANZ countries.• Managing portfolio of large MNCs across various industry verticals with a goal to strengthen partnership and generate revenue.• Multi-year Commercial Agreement Renewal and Price Negotiations.• Comprehend key metrics for client and business to plan revenue goals attainment.• Review High volume regular transactions to optimize workforce support for fulfilment.
  • Hangout Fast Food
    Independent Business Owner
    Hangout Fast Food Aug 2015 - Aug 2016
    Mumbai Area, India
  • Mahindra Holidays & Resort India Limited
    Senior Executive
    Mahindra Holidays & Resort India Limited Jul 2014 - Jul 2015
    Mumbai Area, India
    ● Worked for Mahindra Holidays as Senior Executive - Member Relations.● Included Client servicing and Hospitality Management focusing majorly on High NetIncome (HNI) members.● Liaise amongst all the Branch Managers & Resort Managers of Club Mahindra andunderstand the escalations received.● Coordinated amongst Sales, Marketing, Finance and Complaints team to ensure membersatisfaction is achieved.● Provided inputs/feedback for NPS improvement.● Complaint handling… Show more ● Worked for Mahindra Holidays as Senior Executive - Member Relations.● Included Client servicing and Hospitality Management focusing majorly on High NetIncome (HNI) members.● Liaise amongst all the Branch Managers & Resort Managers of Club Mahindra andunderstand the escalations received.● Coordinated amongst Sales, Marketing, Finance and Complaints team to ensure membersatisfaction is achieved.● Provided inputs/feedback for NPS improvement.● Complaint handling and resolution within the stipulated timeframe.● Pro-active feedback for better customer experience and analysed customer feedback todesign new promotions.● Online/Offline Reputation Management (ORM) to ensure brand is promoted andmanaged positively on all the Social Media platforms. Show less
  • Convergys
    Specialist Customer Experience
    Convergys Jun 2008 - Jul 2014
    Handled billing and service queries for an Australian Telecom Provider.Handled Escalation, managed goodwill credit checks, negotiation.Pro-active in presenting ideas to improve customer experience.Co-ordinated with Marketing & Branding team and worked as interface between Operations & Support teams.

Manesh Nichani Education Details

Frequently Asked Questions about Manesh Nichani

What company does Manesh Nichani work for?

Manesh Nichani works for Asiaverify

What is Manesh Nichani's role at the current company?

Manesh Nichani's current role is Senior Client Success Partner- Asiaverify | KYB, UBO and RegTech.

What schools did Manesh Nichani attend?

Manesh Nichani attended University Of Mumbai.

Who are Manesh Nichani's colleagues?

Manesh Nichani's colleagues are Tobi Caira, Nicholas Chen, 江静利, Robin Zhao, Karan Gabeja, Kurtis Ma, Chanel Willson.

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