Accomplished and dynamic CX leader with 20+ years of relevant experience and proven success in the digital transformation and BPO space. Skilled in operations management, and executive level positions. Results-focused Leader recognized in driving business growth, increasing revenue, delivering on KPIs and establishing key relationship with clients. Skilled at identifying problem areas and implementing effective solutions to meet corporate goals and add enterprise value. Self-starter who can thrive in a fast-paced ever evolving business environment. Proactive and results oriented with excellent interpersonal and communication skills and experienced in working with multiple teams and individuals at all levels from diverse cultural backgrounds.Core Competencies: • Organizational Leadership• Operations Management• WFH deployments• Strategic Planning• Business Development• Client relationship Management• Mentoring• Problem Resolution• Regional and Country Management• Financial Performance• KPI Management
Listed skills include Start Ups, Business Development, Management, E Commerce, and 32 others.