Magnus Björk Email & Phone Number

Sundsvall, Sverige

Sundsvall

Managing the development team in the Sundsvall/Sweden R&D office. Leading everything from product planning, daily Scrum, roadmapping, requirement analysis, release management to technical sales presentations and business meetings, support and sales engineer training, competitive analysis and innovation management. Coordinating and prioritizing support and maintenance fixes with the CFG development team in Minsk, Belarus. Very proud of building the confidence for the Sweden R&D to the level of allowing a product (MEPP) to be moved from company HQ in Tel Aviv over to Sweden R&D, a very rare event indeed. Re-joining the two former Pointsec Encryption products for continued prosperity and potential future merge into a single consolidated encryption product. Great experience, challenging technology, market-leading product and global fortune 500 customers.

Sundsvall, Sweden

Managing the development team in the Sundsvall/Sweden R&D office Windows and MacOS, architectsc tech leaders and developers both full-stack,front-end and back-end.. Leading everything from product planning, daily Scrum, roadmapping, requirement analysis, release management to technical sales presentations and business meetings, support and sales engineer training, competitive analysis and innovation management. Coordinating and prioritizing support and maintenance fixes with the CFG development team in Sundsvall, Sweden. Very prowd of building a strong and resilient development team, strong internal & global relations and cooporation as well as external relations and high trust global customers and partners. Great experience, challenging technology, market-leading product and global fortune 500 customers.

Sundsvall, Sweden

Sundsvall, Sweden

Certified Project Manager and ScrumMaster, managing world-class developers/teams in cross-continental/culture software development projects.Managing all the software development projects of the Full Disk Encryption product (formerly known as Pointsec) for Windows & Mac, part of the Endpoint Security Suite of Check Point Software Technologies. Running 3-6 concurrent major/minor/maintenance projects/releases being in different stages of the project life-cycle. Once a new major version is released the role also included being product trainer, traveling the world, training the company support & security engineers on new product features/functionality.

Sundsvall, Sweden

Direct managing the Full Disk Encryption software R&D group of 2 Architects, 4 Team leaders, 14 Developers – at the same time working as full-time Project Manager for the product. Short-term mission with dual roles (200% daily effort) that forced extreme hours leading to my decision that on personal reasons end the commitment on my own request after 4 months. Really proud and happy today that I took on the challenge even under the extreme circumstance - learned a lot, grew a lot and walked away with pockets full of experience.

Sundsvall, Sweden / Chicago, Usa

• Team Leader at the World Wide Escalation group managing 5 engineers in Sundsvall/Sweden.• 3½ months working in the Chicago office to strengthen the US team and handle high priority customer issues.• Active and pro-active management of customer issues and interface with R&D, quality assurance, product management, marketing, and sales on customer issues.• Weekly to daily conference calls with second line team lead colleagues in JP/US for knowledge transfer and status updates.• High profile conference calls with global customers/partners on high priority issues. • Coaching of team members, improving customer service, technical and problem-solving capabilities.• Defining goals and performance benchmarks and leading the team to fulfill them.• Responsible for customer satisfaction, call/case closure and resolution time.• Developing workflow and processes for support work.• Coverage and scheduling for the daily work, vacations and holiday’s.• Extensive hardware and software troubleshooting, isolation and root cause analysis of all Pointsec products, including step-by-step configuration assistance for installs and upgrades.• Provide 24/7 phone and email support for global customers identifying and resolving issues.• Recruiting and training – Interviews and internal training

• Member of TeliaSonera End-User Security Council• End-user IT-Security policy, procedures, guidance (Creation, Analysis & Follow-up)• Incident Handling/Reporting• Security audits• Information Security Risk Management• Security requirements/demand • Training & Security Awareness (Presentations, Webmastering)• Social Engineering Precautions• Investigations / Case handling

• Technical investigations.• Demand & Requirement analysis.• Supplier/partner meetings• Project Technical Specialist for the software migration/integration between Windows 95 and Windows 2000. (Project E-tre)• Project Manager for the technical implementation/integration of a new invoice system. (Project WilmerX)• Technical Specialist for assorted smaller projects during the years; often focused around system/hardware interoperability to the PC platform. (BAS-KI)• System/product ownership for internal use of Netscape within Telia Mobile. (Licence/Update administration)• System/product ownership for internal use of AutoCAD within Telia Mobile. (Licence/Update administration)• Back office phone support for questions/recommendations on internal PC/Software purchase.

• PC/Workplace engineering – building PC systems for the office & industrial system environment including troubleshooting network failures & printer issues.• Installation and configuration of OS & software for PC environment. (Windows 3.1.1, Windows NT, Office suite, AutoCAD)• Onsite troubleshooting and repair of system failures or connectivity loss, critical need of fast response due to industrial production usage.• Installation, configuration and management of Novell 4.x/5.x server environment• System/server backups using Arcserv• User/helpdesk support

Certification/Diploma

Product Management - 7 verktyg för framgångsrik produktledning. (Training by Magnus Billgren, Erik Bjernulf & Bo Tiderman @.

Certification/Diploma

UGL Course (Understanding Group and Leader / Utveckling av Grupp och Ledare) - Kommunikations Utveckling AB (Peter Jungerfelt/Birgitta.

Certification/Diploma

PME methodology & Enterprise Project Management (Check Point PMO) Duration: 2008-06-18 Rational ClearQuest (Check Point PMO) Duration.

Certification/Diploma

Certified Project Manager (Westhagen Utbildning, Leif Ortman) Duration: 031208-040527 Internet & IT-Security 5-7/3 2003 (STF.

Education record

Education record