Senior Manager, Software Engineering β Mindful Feedback
CurrentIndia (Reporting to Senior Director, US)As the Senior Manager of Software Engineering for the Mindful Feedback team, I lead the development and evolution of a robust PHP/Laravel-based online survey application hosted on AWS. This multi-channel platform supports web, voice, and SMS capabilities, delivering impactful business solutions to our clients.In this role, I:1. Oversee and manage the daily activities of a dynamic engineering team, fostering an environment of innovation and excellence.2. Lead agile processes, including daily scrum meetings, and drive prioritization of work to align with business objectives.3. Provide technical leadership in key architectural decisions, ensuring scalability, reliability, and high performance.4. Collaborate closely with Product leadership to deliver high-quality software that meets strategic goals.5. Mentor and coach team members across various career stages, empowering them to achieve their professional aspirations.6. Ensure compliance with established processes and lead the team through critical escalations effectively.This role allows me to blend hands-on technical leadership with strategic team management, ensuring continuous delivery of value while nurturing engineering talent.