Motor Claims Service Consultant
CurrentDepartment – Motor claim adjustment services as (Motor claims service consultant) from 04/03/2013. handling of motor claims from start to finish• Making sure that assessors are appointed as soon as vehicle is assessed• Liaise with client and broker for assessments to be done• Make sure that all claims are within the required SLA• Finalizing and re-opening claims when required Competencies • Client-focused service orientation• Obtaining and analysing information• Logical reasoning• Learning orientation• Building rapport and empathy• Self-management and initiative• Self-assertiveness• Integrity• Verbal expression and questioningExcellent interpersonal and communication skills at all levels and with different cultures.Enjoy challenges. Flexible, innovative and creative in adapting and applying knowledge and experience to different circumstances and environments.Focused, disciplined and goal orientated, work well under pressure and in deadline situations.
