-Assist in project planning, monitoring, and documentation.-Support system development and internal policies.-Collaborate on documenting and improving business processes, ensuring efficiency and clarity.-Contribute to developing and documenting data governance policies, ensuring integrity.-Design reports, leveraged analytics for insights.-Collaborate on KPIs and dashboards.Act as a liaison between business and technology teams.

Conducted comprehensive user research, including surveys, interviews, and usability testing, to gain valuable insights into user behaviours and preferences.Created effective information architectures, sitemaps, and user flows to optimize product navigation and content organization.Produced wireframes and interactive prototypes for rapid visualization and validation of design concepts.Worked collaboratively with cross-functional teams, including product managers and developers, to… Show more Conducted comprehensive user research, including surveys, interviews, and usability testing, to gain valuable insights into user behaviours and preferences.Created effective information architectures, sitemaps, and user flows to optimize product navigation and content organization.Produced wireframes and interactive prototypes for rapid visualization and validation of design concepts.Worked collaboratively with cross-functional teams, including product managers and developers, to align design strategies with business goals and technical feasibility.Maintained design documentation, including specifications and style guides, to facilitate consistent design across the organization.Participated in design reviews, providing constructive feedback to peers to enhance overall design quality.Managed multiple design projects simultaneously, ensuring on-time delivery and efficient project execution. Show less

Led a revamping of the company's website, resulting in a modern and user-friendly interface that improves customer engagement and brand perception.Collaborated closely with stakeholders, including the IT team, marketing, and senior management to align project objectives with business goals.Conducted regular project status meetings, providing updates and addressing potential issues to keep the project on track.Successfully delivered the project within the specified timeline and… Show more Led a revamping of the company's website, resulting in a modern and user-friendly interface that improves customer engagement and brand perception.Collaborated closely with stakeholders, including the IT team, marketing, and senior management to align project objectives with business goals.Conducted regular project status meetings, providing updates and addressing potential issues to keep the project on track.Successfully delivered the project within the specified timeline and budget, exceeding management's expectations. Show less