• Installed and administrated Jira.• Additionally, maintain and administer Confluence.• Worked on confluence- Assigned user personal space and provided assistance in using Confluence• Created custom templates for use within Confluence• Created JIRA Workflows for multiple projects as per business needs.• Created a JIRA workflow and apply the condition, validators, and post-functions in the transition to representing the business requirement process.• Managed JIRA templates, Workflows, and other functionality in support of customers.• Created plan for projects with Portfolio Add-On.• Set upped PostgreSQL database from the scratch for Jira.• Integrated Slack, Microsoft Team, and Flow dock using Jira Webhooks.• Integrated GitHub Enterprise with the DVCS accounts.• Introduced Confluence to many departs, replacing their internal wiki system.• Created Confluence pages detailing customer fiscal year goals/objectives and pertinent information regarding JIRA customer configuration.• Created customized custom fields using Script runner add-on and created calculated custom fields using Jira workflow toolbox (JWT) add-on.• Installed and worked on Jira Portfolio, Jira Workflow Toolbox, Jira Suite Utilities, SQL+JQL Drivers, Zephyr add-ons.• Created Agile and Kanban boards.• Automated the workflow transitions using Script runner add-on. • Created Notification and Permission schemas according to the requirements.• Documented and provided user trainings on Jira.• Upgraded Jira application from 7.9 version to 7.11.0 and 7.11.0 to 7.12.3.

• Managed Amazon EC2, IAM, S3, VPC, SNS.• Installed and administered Atlassian tools like JIRA, and Confluence.• Wrote Power Shell scripts for gathering the logs in the windows.• Automation of Launching the Ec2 instances and creating Security Groups, subnet Id’s and State Manager Associations using Java.• Creating Cloud Watch alerts for instances and using them in Auto scaling launch configurations using Jenkins AWS Code Deploy plug in to deploy to AWS.• Automated FileZilla server and IIS manager deployments in windows,• Wrote SQL Queries for creating the Usernames and changing the Server names in windows Ec2 instance.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, Systems.• Created a JIRA workflow and apply the condition, validators, and post-functions in the transition to represent the business requirement process.• Responsible for all production related changes/build/deployments. • Resolved issues as they arise with JIRA projects and Confluence on in coordination with Jira hosting partner team.• Created and managed JIRA templates and complex JIRA workflows including project workflows, Screen schemes, permission scheme and notification schemes.• Worked on Apache servers and hosted JIRA from Amazon Infrastructure.• Creating a plan for projects with Portfolio Add-On.• Installed Plugins in JIRA and integrated them with Confluence.• Created custom templates for use within Confluence.• Worked on Addon such as Tempo, Jira Capture, Jira Agile. Service desk, portfolio and QA symphony.• Creating JIRA and Confluence user guide, admin guide, workflow, screens and other administrative activities.• Created multiple groups for user permission management and projects roles.Environments: AWS, Jenkins, Gitlab, Mysql, Java, Windows, Power Shell, Maven, JIRA, Confluence, JIRA Portfolio, Jira Portfolio, BitBucket, Bugzilla,

• Created JIRA projects as per the requirement on JIRA Cloud.• Worked on JIRA Cloud for tracking and updating the JIRA tickets.• Created projects while maintaining existing projects/agile boards.• Created and worked on customization - Issue Types/schemes, Workflow/Field Configuration/Permissions and Notification schemes for all projects.• Created multiple groups for user permission management and projects roles.• Created JIRA Work flows for multiple projects as per business needs.• Create projects on Jira and assigned Jira Agile boards such as Kanban and Scrum using Swimlanes columns with software simplified workflow.• Created User manual on using Atlassian Products (JIRA / Confluence) and trained end users project wise.• Worked on external import tools like CSV, Bugzilla.• Creating plan for projects with Portfolio Add-On.• Installed Plugins in JIRA and integrated them with Confluence.• Created and managed product backlog of clearly defined and prioritized Features, Epics and user stories. Authored user stories along with acceptance criteria.• Experience in integrating Jira and Confluence, EazyBI and Confluence.• Migrated SharePoint, HP PPM data to JIRA using CSV. • As part of sprint planning, conducted workshops to assist the implementation team to determine the user story points.• Supported sprint team during the execution from requirements perspective.• Integration of Tempo Time Tracking Tools in JIRA Cloud.• Conducted product backlog grooming sessions with the product owner and the implementation team.• Installed and tested new versions of the tools and plug-ins to ensure compatibility research and utilize industry standard methods and techniques. • Managing and Administering the Subversion, GIT source code repositories.

• Strong Capabilities in report generation and work flow development within JIRA.• Provided recommended infrastructure for use with Atlassian products integration.• Provided support as required to client administrators and users to ensure the success of implemented solution.• Lead and provide technical assistance and/or training in using and Confluence and other tools as identified.• Created a JIRA workflow and apply the condition, validators and post-functions in the transition to represent the business requirement process.• Responsible for all production related changes/build/deployments. Created SVN branches for future parallel releases.• Responsible for supporting project Administration, Agile Board Configuration and user Management.• Resolved issues as they arise with JIRA projects and Confluence on in coordination with Jira hosting partner team.• Managed JIRA templates, Workflows, and other functionality in support of departmental customers.• Created and managed JIRA templates and complex JIRA workflows including project workflows, Screen schemes, permission scheme and notification schemes.• Provided support for creating Jobs, Configuration of Udeploy in Jenkins to trigger auto deployment.• Technical competence in third party product integration into JIRA.• Creating JIRA and Confluence user guide, admin guide, workflow, screens and other administrative activities.• Installed JIRA Behavior plugin, which simply defines how field behaves with the issue in the project.• Worked on Add on such as Tempo, Jira Capture, Jira Agile. Service desk, portfolio and QA symphony.• Worked on JIRA project configuration and customization using Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, and Notification Scheme.• Administrated and managed Atlassian tool Suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).

• Installed SUSE Linux on Cisco Hardware for SAP HANA deployment.• Experience with Linux installation, configuration management and patch administration as member of a production support team.• Strong knowledge of Linux Kernel configuration, performance monitoring, and tuning.• Good knowledge of LVM, which include creating PVs, VGs, LVs and file systems and trouble shooting.• Configuration and maintenance of common applications such as NFS, DHCP, NTP, SSH, DNS, and SNMP.• Strong knowledge of large-scale Linux deployment methodologies, kernel configuration, performance monitoring, and tuning.• Experience with SAN/DATA Centre Migration and Consolidation implementations.• Experienced in Strong Consolidation/Migration in an ENTERPRISE environment.• Involved in complete Administration tasks on UNIX, Red Hat Linux and Solaris and documentation for the projects executed.• Responsible for installation, configuration and administration of sun Solaris 9 and Red Hat enterprise Linux on X86 architecture.• Used RPMs to install, update, verify, query and erase packages from Linux Servers.• Configured Kick start server to Install Red Hat Linux on multiple machines.• Experience using Kick start and modified Kick start based on server profiles and hardware specifications.• Experienced Installing, Configuring and supporting VMware ESX 3.4 and 4 versions.• Installed, monitored and supported Web and application Servers on AIX and Linux environments.• Implementations and setup of local Linux disk backups using open Source applications.• Consolidating multiple Linux Servers, into 2 physical virtual servers, using Servers.• Installation and troubleshooting on VMware running Linux (Red Hat) and Windows (windows 7, XP, Vista).• Worked with DBA for installation Oracle on Linux and Solaris.• Participate in installing and configuring UNIX/LINUX based Oracle 10g products.Environments: VMware, Solaris, Kick start, LVM, Oracle 10g product, NFS, DHCP, NTP, SSH, DNS, SNMP.