Mani Arasu Balan
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Mani Arasu Balan Email & Phone Number

Product Support and Business Analyst at CIMB
Location: Federal Territory of Kuala Lumpur, Malaysia 5 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
CIMB
Role
Product Support and Business Analyst
Location
Federal Territory of Kuala Lumpur, Malaysia
Company size
13675 employees

Who is Mani Arasu Balan? Overview

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Quick answer

Mani Arasu Balan is listed as Product Support and Business Analyst at CIMB, a with 13675 employees, based in Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Mani Arasu Balan.

Mani Arasu Balan previously worked as Junior Product Manager at Cimb and Contact Centre Consultant - Corporate Banking at Cimb. Mani Arasu Balan holds Associate Degree, Business Administration, Management And Operations, 3.7 from Um Centre For Continuing Education (Umcced).

Company email context

Email format at CIMB

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CIMB

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Profile bio

About Mani Arasu Balan

As a Junior Product Manager, I am eager to learn and grow in the field of product development. I am passionate about understanding customer needs and contribute to the creation of products that solve the real problems. With strong communication and organizational skills, I’m committed in supporting product strategies and ensure smooth project execution.

Current workplace

Mani Arasu Balan's current company

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CIMB
Cimb
Product Support and Business Analyst
Kuala Lumpur, MY
Website
cimb.com
Employees
13675
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Company profile
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5 roles

Mani Arasu Balan work experience

A career timeline built from the work history available for this profile.

Product Support And Business Analyst

Cimb

Kuala Lumpur, My

Junior Product Manager

Current
Cimb

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Assisted in developing and launching banking products including payment solutions, to improve customer experience.- Collaborated with cross-functional teams (Developers, UIUX, Compliance) to ensure timely delivery of product features.- Assisted in writing User Stories and product documentation preparation for Agile development processes.- Managed day-to-day operations (BAU) for Transaction Banking products to ensure smooth and efficient performance.

May 2022 - Present

Contact Centre Consultant - Corporate Banking

Cimb

Federal Territory Of Kuala Lumpur, Malaysia

- Responded to Corporate Banking customer inquiries via email and provide accurate information about banking products and services.- Logged technical issues and service requests to IT team, while coordinate end-to-end follow ups and keep customers informed throughout the troubleshooting and resolution process.- Collaborated with various departments to ensure professional customer service, quick issue resolution and maintain high customer satisfaction.

Sep 2018 - May 2022

Senior Customer Executive - Personal Credit Card

E2 Power Sdn Bhd

Federal Territory Of Kuala Lumpur, Malaysia

- Handled a wide range of customer inquiries related to credit card products including account details, transactions, billings and rewards.- Managed escalations to IT department for system related issues while ensuring timely resolution and minimal disruption to customers.- Conducted follow ups with customers to ensure their concerns were resolved and provide updates on pending issues.- Actively identifying opportunities and cross-sell eligible credit card products to customers based on their needs and preferences.

Jun 2015 - Sep 2018

Junior Customer Executive - Personal Banking

Uob Centre Of Excellence (Ucoe)

Federal Territory Of Kuala Lumpur, Malaysia

- Handled inbound calls from customers regarding their banking accounts including inquiries related to balances, transactions and services.- Collaborated with IT and other departments to log technical issues and escalate cases for further investigation and solution.- Processed and tracked customer requests for account updates, card activations and other banking services.- Maintained high customer satisfaction by delivering professional, efficient and friendly service while ensuring all queries addressed.

Jun 2014 - May 2015
Team & coworkers

Colleagues at CIMB

Other employees you can reach at cimb.com. View company contacts for 13675 employees →

JC James Cheim James Cheim Colleague at CimbShah Alam, Selangor, Malaysia View → MM Marzuke Marzuki Marzuke Marzuki Colleague at CimbWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View → AH Affendi Hassan Affendi Hassan Colleague at CimbPenang, Malaysia View → NZ Norasiah Zolkapli Norasiah Zolkapli Colleague at CimbFederal Territory Of Kuala Lumpur, Malaysia View → SY Serene Yeo Serene Yeo Colleague at CimbSingapore View → SR Syah Rizal Syah Rizal Colleague at CimbWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View → KA Kamarudzaman Abd Kadir Kamarudzaman Abd Kadir Colleague at CimbKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View → SW Safrina Wee Abdullah Safrina Wee Abdullah Colleague at CimbWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View → LI Laila Ismail Laila Ismail Colleague at CimbKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View → NE Noor Erdawati Noor Erdawati Colleague at CimbKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View →
1 education record

Mani Arasu Balan education

  • Um Centre For Continuing Education (Umcced)
    Um Centre For Continuing Education (Umcced)
    3.7
FAQ

Frequently asked questions about Mani Arasu Balan

Quick answers generated from the profile data available on this page.

What company does Mani Arasu Balan work for?

Mani Arasu Balan works for CIMB.

What is Mani Arasu Balan's role at CIMB?

Mani Arasu Balan is listed as Product Support and Business Analyst at CIMB.

Where is Mani Arasu Balan based?

Mani Arasu Balan is based in Federal Territory of Kuala Lumpur, Malaysia while working with CIMB.

What companies has Mani Arasu Balan worked for?

Mani Arasu Balan has worked for Cimb, E2 Power Sdn Bhd, and Uob Centre Of Excellence (Ucoe).

Who are Mani Arasu Balan's colleagues at CIMB?

Mani Arasu Balan's colleagues at CIMB include James Cheim, Marzuke Marzuki, Affendi Hassan, Norasiah Zolkapli, and Serene Yeo.

How can I contact Mani Arasu Balan?

You can use AeroLeads to view verified contact signals for Mani Arasu Balan at CIMB, including work email, phone, and LinkedIn data when available.

What schools did Mani Arasu Balan attend?

Mani Arasu Balan holds Associate Degree, Business Administration, Management And Operations, 3.7 from Um Centre For Continuing Education (Umcced).

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