Leading Zybers, I guide our journey from ideas to impact, establishing a strong community, forging meaningful partnerships, and innovating solutions. My commitment extends to enhancing experiences, fostering diversity, and upholding integrity. Equally important, I cultivate a culture of learning and growth, enabling our team and clients to thrive.

- Spearheading digital transformation at Farmer Boys, I focus on operational enhancements and elevating customer experiences via strategic tech integration.- Executing a visionary digital strategy that syncs IT infrastructure with business goals, fostering sustainable growth and efficiency.- Leading the embrace of cloud solutions and sophisticated data analytics, which boosts decision-making capabilities and operational nimbleness.- Fostering a culture of innovation within the IT team, ensuring Farmer Boys is a leader in adopting technological innovations in the food industry.

- Spearheaded strategic client success initiatives for Meta, enhancing the partnership and ensuring exceptional service delivery at Orangepeople.- Managed cross-functional teams to tailor service offerings to Meta’s dynamic requirements, achieving unparalleled client satisfaction.- Drove client retention and growth for Meta through innovative engagement and solution strategies.- Established and championed best practices in client success management at Orangepeople, elevating service excellence for Meta.

Elevated to ArcLight's Theater Executive Community responsible for 17 theaters national chain with 1000+ employees and 200+ screens. ☑ Heading the cross-functional leadership team in building a world-class cinema solution to bolster ArcLight 2.0 rebranding efforts using SAP Hybris Commerce and CXM platform. ☑ Established a real-time Business Intelligence platform on SAP HANA that delivers fast, accurate, and relevant data insights to improve business performance. ☑ Built a 360° comprehensive view of customers in providing personalized guest experience through Customer eXperience Management (CXM) platform.☑ Implemented enterprise-wide multi-layer threat cloud-based endpoint protection and a vast array of controls to manage a secure, compliant, and privacy-sensitive environment.

Promoted to strategize and lead the effort to optimize, scale, and create a reliable (Azure) Cloud-based IT infrastructure and team to support ArcLight's National expansion. ☑ Program managed the launch of ArcLight's Paid Membership program, ArcLight's Website, and Mobile app redesign. ☑ Achieved savings in Crew scheduling staff-hours through automated crew scheduling(SaaS). ☑ Implemented Managed Services and orchestrated Technology in Business program to increase business tech capabilities and IT bench strength.☑ Increased Theaters Sight and Sound quality and reliability through IT best practices.

As a founding member of the Reporting and Analytics team and as a full-stack BI engineer, designed and developed a ~2 TB data warehouse with several datamarts supporting Operations, Financial and Analytical reporting. Modeled to promote Self serve reporting and data-driven culture in the organization.

Full-Stack Business Intelligence engineer in the corporate data warehouse team. Headed 300+ reports migration to SAP Business Objects platform.