At Study Group, our team's success in global admissions is a testament to a collaborative approach, integrating Salesforce Lightning for enhanced process efficiency. My role involves strategic decision-making and harnessing problem-solving competencies, underpinned by a BA from Delhi University.Certified in Root Cause Analysis, I am committed to improving our operations and ensuring international students' experiences are seamless. My focus on detailed management and a proactive attitude contributes to our collective accomplishments in the ever-evolving landscape of higher education.