Manikanda Maran Email and Phone Number

-Builds business by identifying and selling prospects; maintaining relationships with clients.-Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.-Sells products by establishing contact and developing relationships with prospects; recommending solutions.-Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.-Prepares reports by collecting, analysing, and summarising information.-Maintains quality service by establishing and enforcing organisation standards.-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.-Contributes to team effort by accomplishing related results as needed.

-Open and maintain customer accounts by recording account information.-Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.-Maintain financial accounts by processing customer adjustments.-Recommend potential products or services to management by collecting customer information and analysing customer needs.-Prepare product or service reports by collecting and analysing customer information.-Build sustainable relationships of trust through open and interactive communication.-Provide accurate, valid and complete information by using the right methods/tools.-Meet personal/team sales targets and call handling quotas.-Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.-Keep records of customer interactions, process customer accounts and file documents.-Utilise computer technology to handle high call volumes.-Work with the customer service manager to ensure proper customer service is being delivered.-Resolve customer complaints via phone, email, mail or social media.

-Builds business by identifying and selling prospects; maintaining relationships with clients.-Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.-Sells products by establishing contact and developing relationships with prospects; recommending solutions.-Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.-Prepares reports by collecting, analysing, and summarising information.-Maintains quality service by establishing and enforcing organisation standards.-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.-Contributes to team effort by accomplishing related results as needed.