Manikandan Ambalavanan

Manikandan Ambalavanan Email and Phone Number

Group Manager at Atos - PMP |SAP| PRINCE2 | AWS | BLOCKCHAIN | ITIL EXPERT | COBIT | SCRUM MASTER @ Atos
bezons, ile-de-france, france
Manikandan Ambalavanan's Location
Chennai, Tamil Nadu, India, India
Manikandan Ambalavanan's Contact Details

Manikandan Ambalavanan work email

Manikandan Ambalavanan personal email

n/a
About Manikandan Ambalavanan

● Dynamic & result oriented professional with 18+ years of comprehensive experience in IT Service Delivery Management, Project Management, Program Management, People Management, Incident, Request, Problem & Change Management, SLA Management, Remote Infrastructure in different industries like IT banking /Helpdesk/IT Service Desk environment.● Possess Delivery Management experience in IT Operations and People Management of resources working for Desktop/Server Support, Network Operations Center, Asset Support.Specialties: Business Relationship management Strategic Account planning  Sales & Business Development Training & Development IT Service Management People Management Client Relationship Management Vendor Management

Manikandan Ambalavanan's Current Company Details
Atos

Atos

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Group Manager at Atos - PMP |SAP| PRINCE2 | AWS | BLOCKCHAIN | ITIL EXPERT | COBIT | SCRUM MASTER
bezons, ile-de-france, france
Website:
atos.net
Employees:
73598
Manikandan Ambalavanan Work Experience Details
  • Atos
    Group Manager
    Atos Jun 2023 - Present
    Chennai, Tamil Nadu, India
  • Wipro Limited
    Service Delivery Manager
    Wipro Limited Aug 2013 - Jun 2023
    Chennai, Tamil Nadu, India
    ~Revenue management, encompassing P&L responsibility, Service Revenue, Gross Margin, OrderBooking & Receivables Management~ Accountable in identifying and developing individual and institutional clients, thereby generating a high turnover for the organization~ Tasked with rapid business expansion including delivery assurance, customer satisfaction, and the overall client relationship~ Provide value added services to Banking customers within the region, by generating new business and manage sales strategies and operations of Wipro InfoTech~ Revenue management, encompassing P&L responsibility, Service Revenue, Gross Margin, OrderBooking & Receivables Management~Coordination and management of client short term projects/special events (i.e. Disaster Recovery, BCP, patch updates etc.)
  • Grow Strong Solutions Corp
    Project Manager
    Grow Strong Solutions Corp Nov 2012 - Jun 2013
    New Jersey, Usa
    ~ Supervise 49 personnel, schedule work hours, approve leave requests, resolve conflicts, complete performance evaluations, and resolve problems with payroll.~ Upgrade and configure network equipment (servers, hubs, switches, and routers) for use on operational networks. Including installation and troubleshooting of Windows 2003 Servers, Cisco Routers and Exchange Servers.~ Provide support in resolving PC, printer and network problems either directly or by phone~ Managed with infrastructure to handle hardware and software configurations. ~ Established change control process.
  • Wipro Limited
    Operations Manager
    Wipro Limited Dec 2010 - Apr 2012
    Chennai, India
    ~ Ensure that service delivery takes place based on the Service level agreements.~ Ensure that quality is used as a tool to improve customer satisfaction and enhance service delivery~ Provide technical assistance to other team members by way of assisting them in solving challenging technical problems, sharing technical knowledge.~ Manage all day to day activities of the Service Desk, Asset Management Team and the Vendor Management team.~ Act as an escalation point for all Service Desk and Branch Support issues for the Customer and End Users.~ To act as a single point contact for the customer irrespective of the location for all service related issues.

Manikandan Ambalavanan Skills

Service Delivery Itil It Service Management Crm Team Management Management Vendor Management

Manikandan Ambalavanan Education Details

Frequently Asked Questions about Manikandan Ambalavanan

What company does Manikandan Ambalavanan work for?

Manikandan Ambalavanan works for Atos

What is Manikandan Ambalavanan's role at the current company?

Manikandan Ambalavanan's current role is Group Manager at Atos - PMP |SAP| PRINCE2 | AWS | BLOCKCHAIN | ITIL EXPERT | COBIT | SCRUM MASTER.

What is Manikandan Ambalavanan's email address?

Manikandan Ambalavanan's email address is ma****@****pro.com

What schools did Manikandan Ambalavanan attend?

Manikandan Ambalavanan attended Annamalai University, Ggsm Mat Hss.

What skills is Manikandan Ambalavanan known for?

Manikandan Ambalavanan has skills like Service Delivery, Itil, It Service Management, Crm, Team Management, Management, Vendor Management.

Who are Manikandan Ambalavanan's colleagues?

Manikandan Ambalavanan's colleagues are Arun Muddi, Djamel James, Emma Skopintseva, Lucas Santos, Felipe Santiago, Rahul Wani, Krzysztof Kaczan.

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