Manik Das Email and Phone Number
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Manik Das personal email
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Around 19 years of Experience, specializing in Roaming, A2P International, Product and pricing, Campaign management, Loyalty and retention, Churn control and winback, MNP ringfence, New technology strategy, and execution. In-depth knowledge of the telco/OTT ecosystem includes charging, billing, BIDW, SMS Firewall, IPX, SS7, OTT actionable insights, etc. Working as Head of Roaming at Axiata Group Wholesale, one of the leading telecommunications groups in Asia. Responsible for Group wholesale Roaming and messaging P&L. Previously worked as Head of Group Wholesale Strategy, Finance & PMO at Axiata and was responsible for Wholesale strategy planning and executions.Spearheaded Roaming and messaging at Robi Axiata Bangladesh as General Manager of international business. Previously worked at Airtel Bangladesh and Warid Telecom, for Customer Usage and retention under Customer Lifecycle management, Before telecom experience, I worked in the IT industry under IT managed service, managing multinational corporate IT accounts and asset management.Graduated from Bangalore University, India, concentration in Computer Science. Master’s from Brac University, Dhaka, Bangladesh with a major in Marketing. Furthermore, participated in various international events/forums like GSMA WAS#2 in Thailand, WAS#3 in Macau, WAS#9, in Malaysia, WAS#16, in South Africa, WAS#17, in Canada, WAS#19 in Turkey and WAS#20 in Indonesia. Also attended strategic meeting/conference in Qatar, Vietnam, Sri Lanka, Thailand, Cambodia, Indonesia
Axiata
View- Employees:
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Head Of Commercial-International BusinessAxiata Apr 2024 - Present -
Head Of Roaming, Axiata Enterprise International BusinessAxiata Sep 2021 - Mar 2024› Wholesale Roaming revenue & cost responsibility- for 6 Axiata OpCo including oversighting roaming staff at the OpCo. . › Analyze industry insights, evaluate competition, and group performance, and build strategies for short & long-term growth.› Firewall & Aggregator assessment, partnership with top aggregator OTT player for the A2P International Business. › Identify OTP leakage through OTT, local bypass, and Flashcall through regular penetration tests, and take corrective actions at the network and signaling level.› Digitization lead-to Implement centralize solutions to have consolidated view in single window. Co-founder for roaming actionable insights for the first time in the industry › Drive future Roaming incubation- to drive IoT/M2M, VoLTE/5G, LEO Satellite, Block chain roaming, BCE etc -
Head-Group Wholesale Strategy & PmoAxiata Jan 2021 - Sep 2021› Strategy & Business planning- to build BP for long-term plan › 100days plan – strategy and execution under PMO radar, › Strategy execution responsibility by PMO-Monitoring functional initiates, Tracking KPI, Monthly, Quarterly monitor› Support finance on business planning & Budget exercise -
Head-Group Wholesale Finance & StrategyAxiata Jul 2020 - Dec 2020› Performance management-for all wholesale business stream› Strategy & Planning- Business plan & budget buildup › KPI planning & cascade to the BU, OpCo -
General Manager, International Business (Head Of Roaming & A2P Messaging)Robi Axiata Limited Feb 2016 - Jul 2020Robi Corporate Office, Dhaka› Main lead for Roaming, A2P, IDD Voice & Co-lead for high value customer loyalty & retention & ring fence. › Co-lead to to identify prepaid potential churn/port-out customer and build strategy & segmented campaign.› Loyalty, retention campaign for potential port-out customer under base management & MNP leadership program.› Core lead for International Recharge from outside of the country› Core Roaming merger for Robi & Airtel Bangladesh, Co-lead for MNP leadership to win customer from competition, Co-lead for MO Digitization for ease of experience by consolidating all VAS, Distribution related service. › Prepaid Noor campaign with Roaming activation at strategic touch point. Strategic partnership with top Banks & launched Airport lounge for instant roaming activation for the first time in Bangladesh. › Introduced traveler App, roaming end to end service activation to bill payment through single app and website first time in the industry. › A2P International revenue owner -Contributed strong and consistent revenue growth since 2015 as a first-time initiative for Robi. 2nd time deployment by end-to-end planning and executions -
Manager, International RoamingRobi Axiata Limited Mar 2012 - Jan 2016Robi Corporate Office› Roaming disruptive innovation in the industry-launched best roaming in 100 countries with unlimited data roaming in 2015› CLM campaign for the OFW segment› IDD FnF Campaign for the first time in the industry› A2P International Monetization -RFP to deployment of SMS firewall first time at Robi and started revenue monetization in 2015. › Strategic partnership with Bank and travel agency to drive retail roaming during travel pick sessions like Hajj, Umrah, holiday seasons. › Enterprise business team support to acquire retail customer. -
Roaming & Postpaid Product ManagerAirtel Apr 2010 - Mar 2012Dhaka, Bangladesh› Product/Campaign launch for the targeted segmented customer base› Usage base enhancement campaign for the REC base. › Early retention campaign for churn control -
Senior Officer, Churn ManagementAirtel Mar 2009 - Mar 2010› Co-lead to launch Winback for churn customer at ATL› Early retention campaign at BTL (Bulk SMS, OBD) -
Csr, Back Office Operation- Customer ServiceWarid Telecom May 2008 - Feb 2009› Back office operators support to handle high-value customer complaints.› Data analysis to understand customer complaint trends and fix the issues. -
Team Leader It Support Warid Telecom Managed ServiceTech Valley Networks Ltd. Feb 2007 - Apr 2008› Manage Warid telecom CXO IT support› Responsible for IT asset inventory and handover to the employee. › Team lead a corporate IT end-user support team -
Technical OfficerBarracuda Networks Bangladesh Distribution - Technics Computers (Pvt.) Ltd. Oct 2005 - Apr 2008› Planning & design corporate IT network.› Cost & budget assessment for submitting quotations› Execute IT network projects› Manage corporate IT support- NIKO resources Bangladesh, Indian High Commission, Concern universal, Sweden and Denmark embassy, Dutch club, DFID, Inter cooperation, Plan Bangladesh.
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Junior Executive, Network SolutionInformation Solutions Ltd(Isl) Mar 2005 - Sep 2005› Corporate IT network project support› LAN design, planning & executions for project rollout› Key Account Manager for corporate Network solutions -Feni computer Institute, HSBC, Water development board, Ministry of establishment, Water AID, BCAS, Plan International.
Manik Das Skills
Manik Das Education Details
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Marketing -
Computer Science
Frequently Asked Questions about Manik Das
What company does Manik Das work for?
Manik Das works for Axiata
What is Manik Das's role at the current company?
Manik Das's current role is Head of International Business at Axiata Group, Malaysia I Group Head- International Wholesale Roaming, A2P, Voice & Data I ROCCO top 100 influential in the telecom carrier and interconnect industry.
What is Manik Das's email address?
Manik Das's email address is ma****@****.com.bd
What schools did Manik Das attend?
Manik Das attended Brac University, Dhaka, Bangladesh, Bangalore University, Bangalore, India, Notre Dame College, Dhaka, Bangladesh.
What skills is Manik Das known for?
Manik Das has skills like Telecommunications, Product Management, Project Management, Customer Retention, Product Marketing, Roaming, Analytics, Marketing Communications, Team Management, Product Development, Data Analysis, Team Leadership.
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