I am a Senior Manager specializing in Logistics Supply Chain, known for planning and implementing key improvements to drive business growth. With a history of cultivating open cultures, I excel in coordinating operations to streamline processes and promote organizational efficiency.Currently, I am the Chief Manager of Pharma SCM at Reliance Retail Pharma, overseeing 13 DC operations across North India. I have managed 43,000 SKU operations, set up 14 warehouses, and reduced costs by 16% through efficient planning and process design.Previously, as the Fulfillment Centre Head at Blinkit, I managed warehouse operations for FMCG, staples, and apparels, achieving a 99.95% dispatch within TAT. I reduced the attrition rate from 27% to 8% in three months and implemented projects for operational efficiency.Before that, I was the Regional Order Desk & SCM Manager at Samsung India Electronics Ltd., responsible for spare parts order management and logistics for North and South India. I led projects resulting in significant cost savings and process improvements.Earlier, as the Territory Manager - Mother Hub Operations at Flipkart, I managed the sort centre and led projects in sorting automation. Additionally, as a Sr. Executive in Clinical Trials and Diagnostics Logistics at Quest Diagnostics India Pvt. Ltd., I managed end-to-end logistics operations.My journey began as a Sr. Cargo Officer at Cargo Service Center - IGI Airport, New Delhi, where I handled domestic airlines cargo and managed ground teams. Following that, as a Healthcare Operation Officer in North India at TNT India Pvt. Ltd., I managed end-to-end cold chain logistics operations for Healthcare.I hold a PG Diploma in International Business Operations and a Bachelor's in Tourism Management (Hons). I am certified in Dangerous Goods Regulations Category 6 and Air Cargo Introductory Course.I am now seeking new professional challenges with a growth-oriented company
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Chief Manager - Pharma Supply ChainReliance Retail Jun 2021 - Sep 2024Oversee 13 DC operations across North with current focus on core business of Organization – B2C, B2B as Regional Sub-lead with manpower size of 2K plus.o Managed 43K SKU operations, set up 14 warehouses to reduce costs by 16% via efficient planning, process design, and productivity benchmarking.o Developed pin code-inventory mapping and auto-replenishment for smoother workflow slashing processing time to 2 hours and logistics costs by INR 60 per order.o Reduced SCM manpower cost by 5.5%, cost reduction through process optimization and technology adoption and collaborated with capacity planning to enhance B2C & B2B capabilities.o Defined operational matrices for < 2-hour order fulfilment TAT through inventory optimization -pick path and inventory heat map, refined SOPs.o Review expiry and blocked stock. Follow through on disposition and initiate vendor return or scrap transaction/ approval per local scrap process.o Coordination with External authorities for compliances and licenses.o Led end-to-end rollout of WMS and TMS tools.o Reduced out of Stock (OOS) to less than 2% with Demand planning and forecasting tools and methodology at various category levels and inter DC transfers to minimize BOs.o Assisting strategy team in projects like DC operation automation, reduction in TAT, Capacity & throughput model, transit shipments delay reduction, Functional score cards, manpower planning.o Facilitated change management efforts, successfully guiding the organization through periods of transition while minimizing disruption to operations.o MBR and QBR with 3PL vendors for performance monitoring and improvement plans.o Making purchase requisitions and verification for 3PL cost, Consumables, Biomedical waste and DC utility bills.o Keeping track of North DCs PNL for cost monitoring and cost reduction/optimization. -
Fulfilment Center HeadBlinkit Sep 2020 - May 2021Gurugram, Haryana, IndiaHandling 78K sq.ft. warehouse space - 5K orders (110000 qtys) with 99.95% within TAT dispatches with <5% returns.o Inventory management of 5.5K SKUs of grocery & staples with 16L qtys/Value 6.5 CR with expiry tracking & <1% untraceable products (99.5% order fulfilment),o Responsible to drive KPI such as GRN, On-time order processing and dispatch, WH P&L, Complaint reduction, Training and 3 PL Managemento Demand and supply analysis to have better control on Inventory and leakages.o Logistics network enhancements and optimizations.o Handled projects like Multi-order picking, Inventory damage, short expiry, D2S time reduction.o Ensured the FC performance optimization, cost control by Creating/re E engineering, and implementing process.o Preparing and implementation of SOPs for error reduction & continuous improvement.o Capacity planning, staff hiring, performance reviews, goal setting and identifying employee-training requirements.o Reduced the attrition rate from 27% to 8% in span of 3 months.o System enhancement and issues escalation and resolutions for operational benefits. -
Manager (North & South) - Order Desk And Spares Parts ScmSamsung Electronics Sep 2016 - Dec 2019Gurgaon, HaryanaProcesses, data analysis and strategy formulations.o New model launch and seasonal spare parts preparedness at Warehouses.o Inventory and distribution planning for India/SAARC and service partners for Mobile and Consumer Electronic Products. (approx. 100K SKUs – Value 34M $, 2 National warehouses & 14 regional warehouses)o Supply chain cost control, projects planning, and execution as per business demand. For e.g. Introduction of E-invoicing (approx. 24 LPA saving), GST Implementation within 72 hrs, System integration with 3PL - reverse logistics visibility, Cross billing and JIT resulting in OOS reduction by 35%, consolidation of warehouses, resulting in 1+ Cr saving.o New parts return policy introduced to benefit the Service centres and reduce financial burden.o Training needs fulfilment of 1200+ Samsung Service centres.o Driving of KPIs like OTIF, Forecasting-ordering ratio, part fill ratio, Long time pending, tracking of MBO & LBO, GR Pendency of service centres.o Same day, D+1 & D+2 deliveries by introducing Milk runs and network planning optimizations.o Supply chain issues identification and resolutions & distribution network design.o Managing sales return approvals (4-5K/day) and Q&A (200/day) from service centres.o Service partner visits for Parts operations audit and process enhancement.o Raising BRD for System enhancements and issues basis business requirements.o Coordinates and handles country-level exceptions such as relabelling, quality, logistics issues and audits.o Handles inter DC stock distribution, inbound / Customer prioritization when situation arises to minimize backorder.o Reviewing and maintaining the BOM list of spare parts -
Manager - Market Place Sort Center OperationsFlipkart Jul 2015 - Sep 2016New Delhi Area, India• Taking care of all day to day Inbound and Outbound Operations of Mother Hub. (processing of approx. 1.25L shipment per day and maximum of 2.75L during peak season)• Security and loss prevention.• Handling and aligning Manpower as per operation (450+ manpower) and business needs.• Maintaining the shipment processing breach under 2%.• Effective handling and resolution of all customer escalations.• Handling all incoming and outgoing correspondence with internal and external customers.• Made sure to process and dispatch all forward and reverse shipments to customers and fulfillment center.• Budgeting and cost effectiveness/reduction.• 5S maintenance in the facility.• Coordination with transport for timely forward and inward connections of the shipments.• Preparing and implementation of SOPs for operational optimization.• Staff hiring, performance reviews, setting objectives and identifying employee training requirements.• Manpower and shipment process capacity planning.• Coordinating with HR, IT, Central Team, OD, Design Team, Product Team and Facility & Infrastructure for any work related to the facility and upcoming facility.• Handled big projects from Operations side like bringing up 80,000 sq.ft. Facility for Market Place Mother Hub Operations and primary sorting automation to optimize processing capacity. -
Am - Market Place Mother Hub OperationsFlipkart Aug 2014 - Jul 2015
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Sr. Executive - Clinical Trials LogisticsQuest Diagnostics Jun 2012 - Apr 2014Gurgoan, Haryanao Coordinating with the Courier vendors for the day to day pick up and deliveries of Clinical Trials samples and Kits.o Supporting Clinical Trials sales team with the help of taking the quotes for upcoming projects from the various courier vendors.o Negotiating with the Courier vendors for the best possible quotes for the Domestic and as well as international studies and forwarding the best quote to Clinical Trials sales team for bidding.o Verifying courier vendor’s bills on monthly basis as per the contracts signed with QDI.o Solving the queries of CT operation team.o Preparation of CT EXIM documents for the smooth movement of the CT shipments to and fro India.o Acting as backup for the diagnostics logistics and CT procurement. -
Sr Cargo OfficerCargo Service Center India Private Limited Aug 2011 - Jun 2012Igi Airport, New Delhio Acts as Shift Coordinator.o Supervising the Inbound Cargo Operations varies from Flight Check, Segregations and Handing the over the reports to the respective airlines.o Supervising the Outbound Operations which varies from the Acceptance of the cargo and preparing loading sheet and handing over to the airlines and issuance of Gate Pass for CISF Clearance. o Coordinating with the Airlines and agents for acceptance and deliver of cargo and any other issues what so ever related to Cargo.o Coordinating with my seniors for the smooth operations and submitting the reports related to day to day Inbound and Outbound Operations.o Coordinating with the Cargo officers and Team Leaders for better coordination and smooth operations on regular basis.o Detention of the mis-declared cargo and DG shipments in Outbound Cargo operations and also checking the DG shipments and documents related to the same if required. -
Healthcare Operation Officer - NorthTnt Oct 2009 - Aug 2011New Delhi Area, Indiao Handling Import and Export of Healthcare Products like biological substances, pharmaceuticals and Vaccines.o Coordinating and planning the day to day activity for Healthcare staff of Delhi-NCR for the pick up and deliveries related to Clinical trials, Pharmaceuticals, vaccines etc.o Handling Customer queries and providing solutions.o Coordinating with the North India Healthcare Team for timely pick ups and deliveries related to Clinical trials, Pharmaceuticals, vaccines etc.o Preparing the temperature sensitive shippers as per the requirement of the customer.o Preparing day to day, weekly and monthly reports related to Healthcare Products.o Visiting customers for the demonstrations of products and shippers.o Coordinating with Airlines and CHA for the timely clearance and upliftment of the shipments to their destination.o Handling of Data Loggers.o Providing training related to the handling of healthcare and related products to the North India Healthcare Team.o Tracking of the shipments so as to update the customers about the current status of their shipment. -
Team MemberReservation Data Maintenance India Private Limited Oct 2007 - Nov 2009Gurgoano Doing bookings of general and DG cargo for Lufthansa cargo Ex Germany and Italy.o Doing AAMS monitoring for the flight Ex-Germany to USA.o Preparing and sending service quality reports of Lufthansa cargo related to Europe and Russia.o Monitoring of temperature sensitive shipments through Web and phone for Life Connex (Joint venture of Lufthansa cargo and DHL) and also instructing the airlines to replenish dry ice, gel packs, change of batteries as per the shipment requirement.
Maninder Pal Singh 🇮🇳 Skills
Maninder Pal Singh 🇮🇳 Education Details
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Commerce
Frequently Asked Questions about Maninder Pal Singh 🇮🇳
What is Maninder Pal Singh 🇮🇳's role at the current company?
Maninder Pal Singh 🇮🇳's current role is Pharma Supply Chain | Expert in Warehouse & Inventory Management and Logistics Supply Chain Optimization I Logistics Management I Operation Trainer I DGR Qualified I.
What schools did Maninder Pal Singh 🇮🇳 attend?
Maninder Pal Singh 🇮🇳 attended Indira Gandhi National Open University, Indian Institute Of Tourism And Travel Management, Ignou, Army Public School (Aps).
What are some of Maninder Pal Singh 🇮🇳's interests?
Maninder Pal Singh 🇮🇳 has interest in Volleyball, Listening To Music, Children, Dangerous Goods Regulation, Basket Ball, Environment, Education, Cricket, Running, Disaster And Humanitarian Relief.
What skills is Maninder Pal Singh 🇮🇳 known for?
Maninder Pal Singh 🇮🇳 has skills like Supply Chain, Supply Chain Management, Logistics, Warehousing, Logistics Management, Operations Management, Freight Forwarding, Warehouse Management, 3pl, Transportation, Team Management, Vendor Management.
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