•Oversee the application, renewal, and maintenance of gambling licenses. Ensure all regulatory filings and reporting requirements are completed accurately and on time.•Coordinate and prepare for internal and external audits. Facilitate regulatory inspections and act as a point of contact with regulators.•Establish, maintain, and regularly review internal controls to mitigate compliance risks, including those related to customer identification, transactions, fraud, and responsible gambling.•Ensure that all employees and stakeholders understand and adhere to internal compliance policies. Conduct regular training and awareness programs.•Draft, update, and enforce compliance policies and procedures.

• Submissions to the Gambling Boards applications of: Bookmaker, Key Employees, Bookmaker Managers ect.* Ensure all companies are correctly registered and CIPC returns and payments are made on time annually.• Ensure all company decisions are correctly recorded in Resolutions and filed for easy reference.• Advise and prepare documentation on any other corporate information required.• Key Performance Areas in regulatory engagement and business advisory• Providing compliance assistance and advice to sites and management• Internal legal service

Execution of management routines – daily meetings, feedback and cascading new information to the team. Reporting – Creating, ensuring that all reporting mandates are delivered timeously. Performance Management – Constantly monitoring and improving of the teams KPI and conducting quarterly to annual performance reviews. Quality Assurance – monitoring and assessing quality and providing feedback on findings on a continuous basis. Training needs analysis – identifying knowledge gaps and suggesting / facilitating required training. Lead the staff onboarding and integration of new team members. Personnel Management – Managing all staff. Leading by example and creating organizational commitment and brand loyalty.

Supporting departments by collecting and co-ordinating internal compliance data with auditors and various departments. Provide adminstrative support by implementing system,procedures and policies. Completing projects in support of compliance in branch level

Managing day to day operations of the branch. Training and evaluating employees, taking corrective action when necessary. Developing, reviewing and improving aydministrative system, policies and procedures. Duties • Address customers and employee satisfaction issues promptly. • Cashbook daily reconciliation and Office administration • Maintains and oversee all banking procedures, responsible for branch and safe keys. •Monitors expenses of the branch and Reporting all FICA transactions • Capturing of customers deposits on their betting accounts. Authorisation of cash withdrawals.

Previous role involved supervising day to day operations of the branch. Training and evaluating employees. Taking corrective action when necessary.Developing reviewing and improving administration systems,policies and procedures.

Key performance involved cashiering,recording all transcation eletronically.Rendering a good customer service, helping walk in customers. Merchandising and office administration.