Manikandan R Email & Phone Number

Chennai, Tamil Nadu, India

➤ Spearheaded the development of HLF's first fully digital loan disbursal app, delivering it in just 30 days through effective cross-functional collaboration.➤Implemented 10+ strategic optimizations based on customer feedback and RBI guidelines, enhancing user experience and ensuring compliance.➤Established end-to-end digital processes for business loans, from sourcing to closure, leading to seamless integration.➤Contributed to digitalizing additional loan products (e.g., two-wheeler loans), significantly improving operational efficiency.➤Forged strategic partnerships to diversify into two-wheeler, SCV, and unsecured lending segments.➤Led four state divisions, managing state heads and sales teams to optimize business loan operations.➤Conducted market visits across regions to align sales strategies with customer needs and process improvements.➤Transitioned call center agents from service to sales roles, driving the successful launch of pre-approved unsecured loans through targeted training.

Mumbai, Maharashtra, India

The Hinduja Leadership Program aims to create robust leadership talent pool for existing as well as new businesses for the Hinduja Group by providing a cross-functional multi-sectoral experienceStint I - Strategy || HGS Digital || Jul ’22 – Nov ’22➤ Analyzed scope, size, segments, competitor landscape of PSU/Government digital contracts market in Canada➤ Analyzed contracts in Canada public sector to identify the key criteria for a successful contract conversion➤ Performed need gap analysis on the key criteria’s against HGS digital capabilities & formulated mitigation strategies➤ Segregated contracts & evaluated based on pricing & profitability➤ Assisted in submitting a Request for proposal in CanadaStint II - Finance || Gulf Oil || Dec ’22 – Jan ’23➤ Identified various data points/processes required for BRSR implementation➤ Established & trained internal teams on the process of updating of SOP for BRSR implementation➤ Benchmarked the process of implementation of BRSR with similar industry segments➤ Provided recommendation to internal teams to improve overall BRSR imageStint III - Hinduja Leyland Finance || Feb ’23 – Jun ’23

Lucknow, Uttar Pradesh, India

50% Turnaround time reduction || Infra for 300+ Companies || Aided in 100% Placements➤ Planned & Managed IT infra for final and summer placements of 900+ students in virtual mode➤ Handled real time database with average latency of 5 mins aided by 600+ hours of simulation

Gurugram, Haryana, India

10+ App Analysis || Coordinated with 58+ VC managers & 35+ start-ups || Due Diligence of 2 Startups➤ Evaluated a Fin-Tech & Healthcare Startup via Market, Industry analysis, Competitor benchmarking & raised funding worth $ 1MN➤ Devised GTM for Member base expansion for entering into new market segments worth $ 3.6MN+➤ Performed analysis on the Startup pipeline & identified bottlenecks to optimize Startup conversion rate➤ Analyzed 7+ competitors’ apps, conducted surveys and identified key customer pain points & user personas

Chennai, Tamil Nadu, India

API Integration Lead || 15+ feature enhancements || 10+ Client appreciations➤ Ideated a new customer onboarding process which resulted in reduction of data migration time by 80%➤ Performed API integration of 4+ platforms through Microsoft Azure; 75% reduction in acquisition expenses➤ Simulated 100+ use cases & improved code quality by 50% through unit and System integration testing➤ Achieved 30% improvement in code reusability by creating framework libraries: saving 200+ man-hours➤ Co-ordinated with cross-functional teams among 15+ clients across 5+ countries in APAC, NA, LATM

Chennai Area, India

Co-Authored research paper on “Flow characteristics of Fuel injectors” presented at ISRO in ASET,2018

Master Of Business Administration - Mba, Specialization : Finance, It, Operations, 76.48%

Activities and Societies: Team Synapse(Core Member) || Placement Systems(Tech Team)

Bachelor Of Technology (Btech), Aerospace, Aeronautical And Astronautical/Space Engineering, 8.32/10

Activities and Societies: Technology Adventure Society || National Service Scheme

Higher Secondary Education, Maths, Physics, Chemistry, 97.8%

Cbse, 10/10