➤ Spearheaded the development of HLF's first fully digital loan disbursal app, delivering it in just 30 days through effective cross-functional collaboration.➤Implemented 10+ strategic optimizations based on customer feedback and RBI guidelines, enhancing user experience and ensuring compliance.➤Established end-to-end digital processes for business loans, from sourcing to closure, leading to seamless integration.➤Contributed to digitalizing additional loan products (e.g., two-wheeler loans), significantly improving operational efficiency.➤Forged strategic partnerships to diversify into two-wheeler, SCV, and unsecured lending segments.➤Led four state divisions, managing state heads and sales teams to optimize business loan operations.➤Conducted market visits across regions to align sales strategies with customer needs and process improvements.➤Transitioned call center agents from service to sales roles, driving the successful launch of pre-approved unsecured loans through targeted training.

The Hinduja Leadership Program aims to create robust leadership talent pool for existing as well as new businesses for the Hinduja Group by providing a cross-functional multi-sectoral experienceStint I - Strategy || HGS Digital || Jul ’22 – Nov ’22➤ Analyzed scope, size, segments, competitor landscape of PSU/Government digital contracts market in Canada➤ Analyzed contracts in Canada public sector to identify the key criteria for a successful contract conversion➤ Performed need gap analysis on the key criteria’s against HGS digital capabilities & formulated mitigation strategies➤ Segregated contracts & evaluated based on pricing & profitability➤ Assisted in submitting a Request for proposal in CanadaStint II - Finance || Gulf Oil || Dec ’22 – Jan ’23➤ Identified various data points/processes required for BRSR implementation➤ Established & trained internal teams on the process of updating of SOP for BRSR implementation➤ Benchmarked the process of implementation of BRSR with similar industry segments➤ Provided recommendation to internal teams to improve overall BRSR imageStint III - Hinduja Leyland Finance || Feb ’23 – Jun ’23

50% Turnaround time reduction || Infra for 300+ Companies || Aided in 100% Placements➤ Planned & Managed IT infra for final and summer placements of 900+ students in virtual mode➤ Handled real time database with average latency of 5 mins aided by 600+ hours of simulation

10+ App Analysis || Coordinated with 58+ VC managers & 35+ start-ups || Due Diligence of 2 Startups➤ Evaluated a Fin-Tech & Healthcare Startup via Market, Industry analysis, Competitor benchmarking & raised funding worth $ 1MN➤ Devised GTM for Member base expansion for entering into new market segments worth $ 3.6MN+➤ Performed analysis on the Startup pipeline & identified bottlenecks to optimize Startup conversion rate➤ Analyzed 7+ competitors’ apps, conducted surveys and identified key customer pain points & user personas

API Integration Lead || 15+ feature enhancements || 10+ Client appreciations➤ Ideated a new customer onboarding process which resulted in reduction of data migration time by 80%➤ Performed API integration of 4+ platforms through Microsoft Azure; 75% reduction in acquisition expenses➤ Simulated 100+ use cases & improved code quality by 50% through unit and System integration testing➤ Achieved 30% improvement in code reusability by creating framework libraries: saving 200+ man-hours➤ Co-ordinated with cross-functional teams among 15+ clients across 5+ countries in APAC, NA, LATM

Co-Authored research paper on “Flow characteristics of Fuel injectors” presented at ISRO in ASET,2018