Manish Gurung Email & Phone Number

Marrickville, New South Wales, Australia

Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed within SLA.Maintain and regularly update the SOE applied to all end user computer equipment.Liaise with third-party support and technology vendors.Ensure patching compliance and security vulnerability management of end user equipment including laptops, desktops and AV Equipment.

Sydney, New South Wales, Australia

I specialized in helping customers resolve a wide variety of technical issues. Provide IT customer service support, administration and problem solving across the company. Actively support and complete administrative and support enquiries and procedures. Supports maintenance of business software applications. Implements, installs, configure, monitors, trouble shoots and evaluates existing and new operating systems.

Sydney, New South Wales, Australia

Handling level 1 and 2 IT issues, fulfilling SLA's and providing excellent customer services.

Sydney, New South Wales, Australia

Master'S Degree, Information Technology

Bachelor Of Science In Computer Science And Information Technology (B.Sc.Csit), Computer/Information Technology Administration And Management, Distinction