Responsible for Order Management, order Fulfillment, Vendor acquisition, Member acquisition, Customer relation and Issues and returns.

-Responsible for the entire operations of North and west Delhi store, Training, Inventory Control, Cash -Management, Store Administration etc.-Ensure Pick up & Delivery in 90 min for Local merchants.-Handling a team of 12 Store Managers, 1 Team leader and a fleet of 105 Delivery executives.-Training and development of teams.-Ensuring exceptional customer service experience for each customer every time.-Ensuring smooth operations on and off the floor.-Managing… Show more -Responsible for the entire operations of North and west Delhi store, Training, Inventory Control, Cash -Management, Store Administration etc.-Ensure Pick up & Delivery in 90 min for Local merchants.-Handling a team of 12 Store Managers, 1 Team leader and a fleet of 105 Delivery executives.-Training and development of teams.-Ensuring exceptional customer service experience for each customer every time.-Ensuring smooth operations on and off the floor.-Managing Inventory.-Coordination with Vendor and HR Operations for joining formalities.-Meetings with clients for smooth operations.-Manpower planning.-Managing attrition rate of employees.-Ensuring Controllable costs are maintained within the budget.-Involved in recruiting Crew, Training and Development, Performance. -Responsible for Ordering, Checking and Maintaining Stock levels. Show less