Manish Kaliya Email & Phone Number

Dubai, United Arab Emirates

• Responsible for end to end delivery of Cargo work program across all 13 SkyChain customers and represent Accelya at the steering board• Track and report on Cargo program portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects.• Lead a team of expert PMs with an ability to creatively develop and deliver solutions to customer business problems• Responsible for the high-quality delivery of the Cargo solutions to customers and successful implementation of projects.• Monitor Project overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances. • Manage and report all Cargo customer and internal projects, team utilization and expenses.• Ensuring the project is implemented within contractual obligations and regulatory requirements.• Responsible for scope management, change management, estimating impacts of scope change (timeline and cost).• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.• Major Customers:o Emirateso United Airlineso Thai Cargoo Swiss Air Cargoo Finnairo flyDubaio SAS Cargoo Aeromexico

Dubai

Responsible for managing end-to-end delivery of portfolio of products for global customer airlines:Key Program Delivery: SkyChain Implementation for Emirates SkyCargo• Multi-year multi million program to migrate Emirates to Accelya product version of SkyChain Cargo management system• Phase 1 involved implementation of Warehouse App and Offer & Order solutions along with migration and implementation of Emirates specific customization in core SkyChain product• Phase 2 includes development and implementation of new digital cargo products for Warehouse Automation and Service Management• Managed multi-discipline and multi-location team of 65+ members

Dubai, Uae

Mercator Solutions, formerly part of Emirates Group IT division, Dubai. Responsible for managing end-to-end delivery of Product implementation projects for external customer airlines.Projects Include:• United Airlines UC360 (SkyChain and RAPID) Cargo implementation project.• Currently managing complex Cargo solution implementation project involving multiple phases and integration with warehouse management system for Finnair and Passenger Revenue Accounting solution for easyJet.• RAPID Cargo implementation for Air Canada, Air Mauritius, Royal Air Maroc and Cyprus Airways.o RAPID Passenger implementation for Bahamasair and Aerogal.o Project phases include Project initiation, Process Study, Customization, Product Installation, Training, UAT, Go-Live, Post implementation support and Project closure• RAPID migration projects for various airlines like Garuda Indonesia, Oman Air, Jat Airways, Air Algerie and Yemeniao The scope of these projects is migration of customer airlines from old version of RAPID to the latest version.o Project phases include Project Initiation, Technical migration, Familiarization training, UAT, Go-Live, Post implementation support and Project closure. • Solutions Delivery Manager for Enhancements Project for external customers of RAPID Passenger and Cargoo Tracking of all customer CRs (Change Requests) till deliveryo Liaising with development and testing team for delivery of CRso Billing of CRs• Presales for Airline solutions which includes RFP / RFI response to Project Management related questions, project scheduling and costing, proposal presentations and contract review from delivery perspective.

Dubai

Currently assigned to Mercator Solutions (Emirates Group), Dubai

•Successfully implemented entire suite of Cargo Airline Products on schedule and within budget•Firm’s quickest turnaround of implementation of Cargo Airline suites of product•Core team member of presales team that won multimillion dollar contract for Cargo Revenue Accounting implementation for Cathay Pacific•Responded to over 25 proposals •Created standard project costing model, implementation methodology for various delivery models and standard documentation for proposal response•Awarded certificate for hard work and contribution towards the recertification process of ISO 9001:2000•Appraisal Team Member (ATM) in the appraisal of the organisation for Maturity Level 3 of CMMi V1.2•As part of Project Management Office (PMO) responsible for conducting reviews of various projects of the organization along with Senior Management•Derived additional business from existing customers by understanding business needs and pain areas

Over-all in-charge of Purchase department of a division of GAVL comprising of 5 production units manufacturing animal feed.

Master Of Business Administration - Mba

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